Mark Brown | Page 11

Beautiful clean dealership with fantastic knowledgeable employees who are all friendly and ready to please each customer. employees who are all friendly and ready to please each customer. More

by mailpaulr Verified Customer Verified Customer

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mark was great during the entire process a great asset to the dealership.i would recommen the dealership to all my friends to the dealership.i would recommen the dealership to all my friends More

by jerrykard Verified Customer Verified Customer

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Exceptional dealership and we will be return to shop for our next vehicle at Lexus of Sarasota. Our salesman, Mark Brown, was very professional, informative, and a very nice person to deal with in our shopp our next vehicle at Lexus of Sarasota. Our salesman, Mark Brown, was very professional, informative, and a very nice person to deal with in our shopping for a vehicle. I highly recommend this dealership and sales person as one of the best we have ever experienced we will be back! More

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Mark was professional, respectful, and communicative about every step of the process. Damon did an excellent job of explaining the vehicle features. about every step of the process. Damon did an excellent job of explaining the vehicle features. More

by LORI Verified Customer Verified Customer

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My purchase experience was perfect thanks to my sales consultant Mark Brown. He made the entire process easy and effortless. I flew down from NC to make the purchase and Mark stayed in constant contact d consultant Mark Brown. He made the entire process easy and effortless. I flew down from NC to make the purchase and Mark stayed in constant contact during my journey down and my drive back home. His customer service and hospitality skills are top notch!!! More

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Mark Brown was awesome from the start. My wife and I were contemplating minimizing down to just one vehicle from 2. We had a pretty good idea what we wanted to get into. We saw the perfect My wife and I were contemplating minimizing down to just one vehicle from 2. We had a pretty good idea what we wanted to get into. We saw the perfect vehicle on the website and contacted Mark. He was very willing to help make the transaction as easy as possible, especially considering we have a 15mo old and couldn't sit in a dealership all day. When we arrived he already had the car being detailed and it was up front waiting for us before we were even out of the finance office. In all id say we were there a little over an hour(considering past experiences at other dealers of up to 4hours this was VERY fast and efficient). Finance office was not overly pushy of the extra addons and that is always nice, since I generally have an idea what addon id buy if the price is right well before going into a finance office. Overall great experience and I'm sure we will buy more vehicles from Mark and Lexus of Sarasota in the future! More

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I encountered timely attentive service with low key, easy interactions, and zero stress or pressure. interactions, and zero stress or pressure. More

by matthew.borszcz Verified Customer Verified Customer

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Excellent salesman. He listens and delivers on customers needs and wants. Very pleased with our transaction. He listens and delivers on customers needs and wants. Very pleased with our transaction. More

by S.PINEIRO Verified Customer Verified Customer

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Sales force was very inconsiderent. Could not get the paperwork correct. Made 4 trips back to correct it. After all the return trips IRe eived a phone call from the financial person tel Could not get the paperwork correct. Made 4 trips back to correct it. After all the return trips IRe eived a phone call from the financial person telling me he was with a deputy sherif and was canceling our temporary tag unless we brought cash for the balance on the vechicle by the end of that day. We had paid appro imately 75% down and provided two pre approvals to finance the balance. We were also charged more than the agreed on sale price. More

by jduckacnrep Verified Customer Verified Customer

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Excellent buying experience. Very professional staff and operation. I look forward to doing business in the future. Very professional staff and operation. I look forward to doing business in the future. More

by allenjzimmerman Verified Customer Verified Customer

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