Mark Catuara

The dealership was very flexible and accommodating. Found me the perfect vehicle at a great interest rate! Liz and Mark were friendly, honest and helpful. I love my car and Hawk Subaru Found me the perfect vehicle at a great interest rate! Liz and Mark were friendly, honest and helpful. I love my car and Hawk Subaru More

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Easiest car purchase I've ever had! Russ was a lot of fun as he professionally did his job. I was out of there with my beautiful new car in under an hour as we did most of the prelimina Russ was a lot of fun as he professionally did his job. I was out of there with my beautiful new car in under an hour as we did most of the preliminary stuff via phone. I have already recommended Hawk Subaru to family and friends. I've never been more comfortable in a car-buying situation that I normally hate. Way to go Russ and Hawk! I wish I lived close enough to use you for service, too. Thank you! More

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Always a great experience with Hawks Joliet! Angelo is amazing!!! Definitely feels like family over there! :) Angelo is amazing!!! Definitely feels like family over there! :) More

by CDERUCKI Verified Customer Verified Customer

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Russ was very knowledgeable and helpful. He knows everything about what he is selling and even set up our phones to work with the car. This is the 3rd car we have bought from him and will k He knows everything about what he is selling and even set up our phones to work with the car. This is the 3rd car we have bought from him and will keep using him for more vehicles. Very satisfied customer. More

by SJPTRUCHA Verified Customer Verified Customer

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I had an excellent experience purchasing my 2020 Subaru Legacy from Hawk Subaru. The entire trade-in and purchase process was incredibly fast and organized — I was honestly shocked at how efficiently ev Legacy from Hawk Subaru. The entire trade-in and purchase process was incredibly fast and organized — I was honestly shocked at how efficiently everything moved. I was in and out in under an hour once the deal was finalized. (I checked the time upon completion!) I also appreciated that they worked with me on my trade-in value. They didn’t fully match CarMax, but they came much closer than most dealerships I spoke with in the area, which made the deal feel fair and reasonable. What really stood out to me was how flexible and communicative the team was throughout the process. I had a somewhat complicated situation involving a Power of Attorney and financing logistics, and instead of making things difficult, they worked with me patiently to help get everything completed correctly. They even held the vehicle for me while my financing check was being mailed, which I greatly appreciated. Mark, the general manager, personally helped me several times throughout the process. At many dealerships you never even speak to the GM, but Mark took the time to help explain things, work through the POA situation, and make me feel comfortable moving forward with the purchase. Elizabeth was also fantastic to work with. She stayed very organized, communicated quickly, and helped make the entire process smooth and stress free. On top of all that, the pricing on the vehicle itself was excellent — honestly one of the best deals I found anywhere in the region for the mileage and condition. I did end up having a couple small issues shortly after purchase, and Hawk immediately asked me to bring the vehicle back in. They resolved the issues for me quickly and at no cost, which really reinforced that they stand behind the vehicles they sell. This was easily the most stress-free car buying experience I’ve had. I went in expecting the typical used car dealership battle, but instead I felt like I was treated like a valued long-term customer from the beginning. Highly recommended. More

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Came in the evening, and the team was willing to stay back to provide support and wrap up the deal. Overall super friendly team. Great experience. back to provide support and wrap up the deal. Overall super friendly team. Great experience. More

by BODE_GISELA Verified Customer Verified Customer

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Easy sale! Very simple and fast! They didn’t waste my time. Great trade in and fair price. Very simple and fast! They didn’t waste my time. Great trade in and fair price. More

by MSFIND Verified Customer Verified Customer

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Great team to work with . Very happy with my purchase. Would recommend the dealership and the vehicle to anyone looking. Very happy with my purchase. Would recommend the dealership and the vehicle to anyone looking. More

by JPHOLTZ18 Verified Customer Verified Customer

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welcoming atmosphere with professional and nice staff. quick and eager to help me find wha i wanted. quick and eager to help me find wha i wanted. More

by HARRISONHC2 Verified Customer Verified Customer

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It was a great experience, definitely would recommend. Everyone was friendly and helpful throughout the process. Everyone was friendly and helpful throughout the process. More

by GUNSTEEN79 Verified Customer Verified Customer

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