Mark Ciallella
Mark Ciallella at Turnersville Jeep Chrysler Dodge RAM

Mark Ciallella | Page 11

Product Specialist

Turnersville Jeep Chrysler Dodge RAM

3100 NJ-42
Erial, NJ 08081

Contact Me
not yet
rated
749 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Jeep, Dodge & Ram Expert

not yet
rated

749 Reviews

Write a Review

749 Reviews of Mark Ciallella

October 30, 2021

Dealership Rating
Employee Rating

Professional and polite staff, listens to car’s issues with full attention and fixes them all. Car service done in a timely manner. More

by rajeevsahni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Nov 01, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Hello rajeevsahni, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

October 29, 2021

Dealership Rating
Employee Rating

I had an unacceptable and disappointing experience with Service Adv., Brianna White. When I dropped my Gladiator off for an oil change, I stated I would wait there. An hour and a half later, I went to the More

by joncohen18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Joseph Rizzi III

Nov 01, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Hello joncohen18. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

October 28, 2021

Dealership Rating
Employee Rating

Very good they r very friendly help out all the mangers r very nice & friendly More

by Gbosco33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Hi Gbosco33! It’s very uplifting to know that we’ve made a positive impact. It’s always been Turnersville Jeep Chrysler Dodge RAM’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

October 27, 2021

Dealership Rating
Employee Rating

I was having an issue with my fuel tank. They quickly diagnosed the issue and fixed that same day. Great Service! More

by jfinger128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, jfinger128! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

October 27, 2021

Dealership Rating
Employee Rating

Great guys and easy to deal with. they had the vehicle I liked and gave me a good price for my trade-in. More

by SMALLFISH8523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Thank you, SMALLFISH8523! The five-star rating is very encouraging to our team! It's customers like you who inspire us to continue going above and beyond! If you're ever in need of further automotive assistance, please do not hesitate to reach out! Thanks again!

October 27, 2021

Dealership Rating
Employee Rating

Robert gardner was very good to us and very honest. i would recommend him to any of my friends needing a new or used vehicle. More

by AMYSTAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III , robert gardner

Oct 27, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Great news, AMYSTAT! We understand that buying a car can be stressful and at Turnersville Jeep Chrysler Dodge RAM, we rejoice in knowing our team provides smooth experiences for our guests! In addition, Robert is an incredible asset to the team and we feel grateful to know he took great care of you! Please, never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service!

October 27, 2021

Dealership Rating
Employee Rating

Fast easy and friendly experience just leased 2 cars for the same payment as my old ones even in this market More

by RBIASIELLO86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III , Preston Beasley

Oct 27, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Hi RBIASIELLO86, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

October 22, 2021

Dealership Rating
Employee Rating

I have been using Turnersville Jeep service department for 5 years now and never once had any issues. More

by jeremymorales978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Oct 22, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, jeremymorales978, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

October 20, 2021

Dealership Rating
Employee Rating

The finance man and the sales person were extremely courteous and efficient will recommend Turnersville to all my friends More

by mikedrechsler2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Oct 20, 2021

Turnersville Jeep Chrysler Dodge RAM responded

Hello mikedrechsler2! It’s great to see that your visit with us earned a five-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

October 20, 2021

Dealership Rating
Employee Rating

GPS was suppose to be updated and it was not confirmed to me when I picked up the van if it was done or not. I left the chip with the service desk. More

by mlo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Oct 20, 2021

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

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