Mark Ciallella
Mark Ciallella at Turnersville Jeep Chrysler Dodge RAM

Mark Ciallella | Page 46

Product Specialist

Turnersville Jeep Chrysler Dodge RAM

3100 NJ-42
Erial, NJ 08081

Contact Me
not yet
rated
749 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Jeep, Dodge & Ram Expert

not yet
rated

749 Reviews

Write a Review

749 Reviews of Mark Ciallella

December 21, 2020

Dealership Rating
Employee Rating

Mark was great he got me what I wanted for trade in and the staff was friendly would recommend family and friends to Turnersville Jeep More

by taz2130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, taz2130, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through Mark and the team! Please feel free to visit us anytime!

December 21, 2020

Dealership Rating
Employee Rating

The sales rep Tom was great. Very attentive and knowledgeable. The sales manager was also good. The store was filthy. The bathroom was awful and they were seriously understaffed. I had to wait almo More

by MOSKALOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 21, 2020

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

December 21, 2020

Dealership Rating
Employee Rating

Purchase was easy as Pie, Tom McNeill was our rep and he was amazing. Thanks again for all the assistance and knowledge for our first Jeep purchase! More

by PITS911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III , Tom McNeill

Dec 21, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Hi PITS911, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

December 21, 2020

Dealership Rating
Employee Rating

Turnersville Jeep was extremely accommodating and had a great selection of vehicles! The customer service was amazing and Mark Ciallela helped greatly with my purchase. More

by Morgan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Hi Morgan! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day!

December 20, 2020

Dealership Rating
Employee Rating

I was very pleased with the service of Mark Ciallella and Joe Rizzoli III.. I have got multiple car from Turnersville jeep Chrysler Dodge. Juan always been very helpful also!!! More

by dvazquez0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 21, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, dvazquez0502! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

December 18, 2020

Dealership Rating
Employee Rating

The staff is always pleasant and willing to help. Have not had an unsatisfactory experience while dealing with the staff yet in my year of going there More

by vincent.mignogna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 19, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Hi vincent.mignogna, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

December 18, 2020

Dealership Rating
Employee Rating

Pleasant and courteous staff , answered all our questions and service shop does quality work .our family has bought 3 pickup trucks at this location. Thankyou More

by drs455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 19, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Hello drs455! Thank you for the amazing review! Our team does an awesome job of providing a tailored visit for every customer. It was a pleasure to be of service to you and all of us here at Turnersville Jeep Chrysler Dodge RAM look forward to assisting you again!

December 18, 2020

Dealership Rating
Employee Rating

Great service. Rachel was very helpful and everyone was following all of the COVID 19 protocols in the dealership while I was there. Will be back! More

by dcwood1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 19, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Hi dcwood1984! It’s very uplifting to know that we’ve made a positive impact. It’s always been Turnersville Jeep Chrysler Dodge RAM’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

December 18, 2020

Dealership Rating
Employee Rating

This is a 5 Star the email didn't populate. I was there for the service was quick and I worked in the waiting area so by the time I was done the truck was ready The service reps were excellant More

by dfitzpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Dec 19, 2020

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, dfitzpat! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

December 17, 2020

Dealership Rating
Employee Rating

The car was advertised. I made an appt when I arrived it was being serviced.... Upon finishing the sale and driving off I was called back to have service finish ‘something’ which took another 30 minutes. S More

by stevendenoble
Recommend Dealer
No

Other Employees Tagged: Joseph Rizzi III

Dec 17, 2020

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

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