Mark Ciallella
Mark Ciallella at Turnersville Jeep Chrysler Dodge RAM

Mark Ciallella | Page 51

Product Specialist

Turnersville Jeep Chrysler Dodge RAM

3100 NJ-42
Erial, NJ 08081

Contact Me
not yet
rated
749 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Jeep, Dodge & Ram Expert

not yet
rated

749 Reviews

Write a Review

749 Reviews of Mark Ciallella

November 04, 2020

Dealership Rating
Employee Rating

I received outstanding service from Mark C and Juan V. It was worth making the trip from PA to NJ. I would refer this dealership to Family and Friends. More

by STARNGIRL928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Verbena snd Joe S

Nov 05, 2020

Turnersville Jeep Chrysler Dodge RAM responded

We’re so happy you're pleased with our service and that we were able to help you. If there's anything else we can do to help, please let us know, our team would love to be of service again. Until next time, take care!

November 04, 2020

Dealership Rating
Employee Rating

I had a wonderful experience at the Dodge and Ram dealership. My salesperson was awesome and made me feel very comfortable. They made sure I got the car I wanted with a reasonable monthly payment. More

by tamikamotley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

Nov 05, 2020

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the wonderful review and for taking the time to share your feedback! Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure, and we look forward to working with you again!

November 02, 2020

Dealership Rating
Employee Rating

We had our Jeep Wrangler serviced for what we described as an overly loud engine. It was revealed that a new radiator was needed and by the afternoon, the service was complete. The person handling the situ More

by jjacob19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III , Not sure who the man was who helped us, but everyone in the service office was friendly.

November 02, 2020

Dealership Rating
Employee Rating

Overall a excellent experience.... it was very easy transition. Since the new CDC guide lines, I was glad that the crew make the experience so easy and touch free More

by DOEMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III

October 30, 2020

Dealership Rating
Employee Rating

Mark our salesman was very professional he worked with us on getting the right vehicle and at a price we could afford all en all it was a good experience More

by K.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

Thank you for such quick service but the prices are disappointing. I’ve been a loyal Jeep owner since 2003. Could use a little break! More

by mos21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

You could have fixed my thermostat and my idiot lights but you chose not to instead you gave me a bill for $2400 then you Said my car would be out front it wasn’t I had to search the whole lot and found m More

by charcon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joseph Rizzi III

Nov 05, 2020

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

October 30, 2020

Dealership Rating
Employee Rating

They don’t have a clue what they are doing in the service department. They are crooks! This is the second time I have had a poor experience there. I will not have a third!! More

by cmj74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joseph Rizzi III

Nov 05, 2020

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day

October 30, 2020

Dealership Rating
Employee Rating

Great customer service!The staff all went above and Great customer service! The staff all went above and beyond to make sure issues were resolved and we were pleased ! Big thanks to everyone there! More

by Nicole M 820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rizzi III , Dakota

October 29, 2020

Dealership Rating
Employee Rating

I couldn’t have asked for a better experience! Joe Soper and Mark were absolutely amazing!! Highly recommend! Great price, extremely friendly and very quick More

by DEVAN.LYNN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Soper

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