Mark Ciallella | Page 67

Horrible service they refused to service my car after making me pay a $145 diagnostic fee. I had to take it to another dealer when I told them I did not feel comfortable driving my car in the condition i making me pay a $145 diagnostic fee. I had to take it to another dealer when I told them I did not feel comfortable driving my car in the condition it was in, they fixed it in 20 minutes tops. More

by jameilherder Verified Customer Verified Customer

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Mark was incredible! He provided wonderful service and made me feel confident and comfortable with making my purchase! He was extremely patient and helpful along with being friendly and personable. There’ made me feel confident and comfortable with making my purchase! He was extremely patient and helpful along with being friendly and personable. There’s not many people in the sales industry that have the qualities and characteristics that Mark has and I am so grateful I was able to have him work with me for my car buying experience. Couldn’t have asked for anything better!! He was awesome! Along with the atmosphere and environment of the entire dealership - it was great! I truly enjoyed my journey of buying a new car which isn’t always the case since the process can be long and overwhelming at times... but Mark made it easy and exciting! More

by brooke.lynn.albanese Verified Customer Verified Customer

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My experience was great! The staff there is super accommodating and friendly. I felt very safe in my test drive and the process with getting my car was very smooth! accommodating and friendly. I felt very safe in my test drive and the process with getting my car was very smooth! More

by hannah6093 Verified Customer Verified Customer

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Bought a truck and haven’t gotten my tag for all 2 months and everyday they gave me different stories. I’m disappointed in them! and everyday they gave me different stories. I’m disappointed in them! More

by FLOWMIC15 Verified Customer Verified Customer

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These guys get it done! No BS!! That’s why I will continue to do business with them in the future. Must say I’m very satisfied with my new Jeep. continue to do business with them in the future. Must say I’m very satisfied with my new Jeep. More

by kash.turner Verified Customer Verified Customer

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I had A great experience, the people were great and very helpful. I have purchased here before and will likely do so in the future. helpful. I have purchased here before and will likely do so in the future. More

by MJACKSM3 Verified Customer Verified Customer

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Great experience help me trade in my old car and put me in a brand new Jeep 2020 Cherokee so happy with everything thanks again in a brand new Jeep 2020 Cherokee so happy with everything thanks again More

by ROON058 Verified Customer Verified Customer

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Had a module replaced and my key reprogrammed to it. Well AFTER the reprogram, my key acted up. To which I was told by the mechanics that I can purchase a new key for $160 PLUS a reprogramming fee. I strongl AFTER the reprogram, my key acted up. To which I was told by the mechanics that I can purchase a new key for $160 PLUS a reprogramming fee. I strongly declined and mentioned that it's not my responsibility to pay for an error keep made. I mentioned I can bring my father back and they can explain that to him. They told me they would replace the battery and see if that helps. It did help temporarily. My key is still giving me problems. They tried to blame my key and say it's an old key and it's possible that after the upgrade with the programming, it kicked my key off the program. I was NEVER told that was a possiblity. Everyone says dealerships are a rip off. I will listen from now on! I'll never have work done here again. I will tell me other fellow jeep riders about this experience. I am not one to complain but this was totally unacceptable More

by kamillejessi Verified Customer Verified Customer

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Better experience then my last time here, able to leave with a vehicle I love and a rate I can afford. Complimentary push to start added to the vehicle only negative was the process was a little long and with a vehicle I love and a rate I can afford. Complimentary push to start added to the vehicle only negative was the process was a little long and I had to follow up on my own to schedule the push to start. More

by GRICHARDSON731 Verified Customer Verified Customer

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Answered some great questions I asked about my wife’s Jeep Renegade.Hopefully her car ain’t the piece of junk we thought it was. Jeep Renegade.Hopefully her car ain’t the piece of junk we thought it was. More

by mjudge09 Verified Customer Verified Customer

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