Mark Demaro | Page 2

I love the new suburban 2024 I just bought it is nice and clean and run and dryer is great clean and run and dryer is great More

by rickymarks1988 Verified Customer Verified Customer

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I really like how they work with us nice and friendly service my son really likes his car thank you service my son really likes his car thank you More

by crystalnoble303 Verified Customer Verified Customer

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Simple easy and quick. Drive right into the service bay and was taken care of immediately Drive right into the service bay and was taken care of immediately More

by bilbykyle3 Verified Customer Verified Customer

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Didn’t fix mirror properly, left tape marks on paint, didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only got one key, HOW SELLS A CAR WITH ONE KEY? I have bought many used cars in my 64 years and never got one key. The car broke down on the highway less than two weeks later and they hung up on me when I called for assistance, I had to call back 3 times, and I bought a full 3 year warranty. They finally got a tow truck, which I had to pay for. They had the car almost a month and traded out the loaner twice. I got several vague answers as to what was wrong with it, all different and the mechanic immediately wanted to know what I had done to it! The mechanic “ Taylor “ was rude through the whole process even telling me how lucky I was to be getting the service free and a loaner since I had bought a used car! I requested all the invoices and order info ( including shipping info) for parts etc. my daughter picked it up and they gave her my invoice, and insisted that was all I could have. I truly believe they are lying about what is wrong. They did not clear the service needed screen nor get the VIN check while they had it. They came to get it and said an hour ( I work 50 hours a week), then brought it back 2 hours later with a quarter tank of gas gone and around 70 miles put on it. The dash now rattles and there is a piece of goal stripping hanging from the bottom. I called and it’s my problem not theirs. I had driven it the day before and no rattles in dash, none. I have never betrayed so bad by a business and urge everyone to STAY AWAY from here. Very shoddy and shady practices . I am talking to an attorney about any recourse I have. I have the texts where they were so awful and my ignored requests. More

by jodireed60 Verified Customer Verified Customer

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Excellent customer service. Jake was the salesman that took care of me ! He did everything he promised to get me into a car ! They gave me the chance when no other place coul Jake was the salesman that took care of me ! He did everything he promised to get me into a car ! They gave me the chance when no other place could get it done! More

by jaythurman1959 Verified Customer Verified Customer

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Terrible experience. Bought my wife’s car there with the understanding that since it had under 100k it had life time powertrain warranty. When it was time to use that war Bought my wife’s car there with the understanding that since it had under 100k it had life time powertrain warranty. When it was time to use that warranty (torque converter) they told us there is no such thing as life time power train warranty (even though they advertise it on their main page) then they told us that was just the salesman trying to make a sell. Will never do business with the company again and I recommend no one give them their business for that matter! More

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