Mark Hughes

First of all I would like to say THANK YOU to Eric Best, Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. F Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. From the first time that I came into this dealership at 7:55 because I need a front light changed and they were closing at 8:00. Service changed my light.........I told me husband when we left there that was our NEW Ford dealership. VERY VERY helpful and friendly. They didn't have to do that, that night....I wasn't even a customer. But this is what this dealership does and I will miss that. I have purchased 3 cars from Sarchione since that evening. This is like family to me, ALWAYS very helpful and willing to go the extra mile, even if it is just a very simple question. They never made me feel that I was stupid for such a small concern. These people ALL deserve to be treated better than being told on 4/1/2024 that they were closing the doors on 4/30/2024. These people work hard but they also are very respectful and when you walk in this dealership, you can feel the happiness there. I have NEVER walked in there and people were upset and mad. They ALWAYS had smiles and their faces and very very pleasant to deal with. My heart aches because after 4/30, I may never see their smiling face again, since they are closing the doors. Ford didn't think what they were doing to THEIR customers (let alone their employees) at Sarchione Ford when they decided to close the doors. I pray Ford read surveys, I am most certain Ford then would see how well they are liked Sarchione Ford is to people. This dealership have received 4 President awards in the last four years. You have to have suburb customer service, this award only goes to the TOP DEALERS at Ford and the thanks they give, YOU ARE CLOSING THEIR DOORS. Shame on you for closing this dealership down. I am not putting my phone number out there for everyone to see but I am in your data base, feel free to contact me if you so desire. Debbie Hoopes More

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Tom was great and fianceing was easy my go place from here on out great place here on out great place More

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I have been very pleased with the service I received. I would definitely recommend them to my friends. I would definitely recommend them to my friends. More

by crowep Verified Customer Verified Customer

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Everyone was so helpful! Tom made sure to find us exactly what we were looking for, and we were so surprised to find something we loved in our price range. We never felt pres Tom made sure to find us exactly what we were looking for, and we were so surprised to find something we loved in our price range. We never felt pressured and it was a very zero pressure environment. They really wanted to make sure we loved what we were getting. We will definitely be back for future vehicles ! More

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The lowest pressure sales and the best service you will ever get anywhere sarchione is and will always be my go to for all automotive needs ever get anywhere sarchione is and will always be my go to for all automotive needs More

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Easy & painless! Mark made us feel at home and not rushed. Had great coworkers and made the process a fun one. Mark made us feel at home and not rushed. Had great coworkers and made the process a fun one. More

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Very honest and straightforward the whole process was pleasant, I would highly recommend this dealership thanks pleasant, I would highly recommend this dealership thanks More

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Tom was great to work with. Both my wife and I bought a truck at the same time and it was so easy. Both trucks needed a bed-liner and tinted windows in Tom and the dealerships h Both my wife and I bought a truck at the same time and it was so easy. Both trucks needed a bed-liner and tinted windows in Tom and the dealerships had this all set up for us. I will definitely be using Tom West again. More

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Was looking for a truck, like F150. Saw one I liked and they got me financed and out the door that day! Very nice people and a great help. Would recommend. Love the truck! Saw one I liked and they got me financed and out the door that day! Very nice people and a great help. Would recommend. Love the truck! More

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I have known Mark Hughes linger than Joe and John Sarchione. You will find them to be honest up front and not pushy. They believe in taking care of customers and and taking care of any problems. I Sarchione. You will find them to be honest up front and not pushy. They believe in taking care of customers and and taking care of any problems. If you have never dealt with them give them a call. You will not be disappointed Paul E Freer More

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