Mark Lubrano
Mark Lubrano at Arlington Heights Buick GMC

Mark Lubrano

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Mark Lubrano

June 08, 2025

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Employee Rating

Mark provided expectational customer service. Mark and his team was able to get me in and out for a last minute oil change. More

by GARY.KSU
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

June 07, 2025

Dealership Rating
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I had a very rewarding experience dealing with Mark Lubrano. He went out of his way to help me correct my problem. He spent a great deal of time with me explaining everything that was going on and keep More

by dpkelly09
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 08, 2025

Arlington Heights Buick GMC responded

We're glad to hear you had a rewarding experience with our team at Arlington Heights Buick GMC. We're committed to keeping our customers well-informed and assisting them thoroughly.

June 03, 2025

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Great service department. Very knowledgeable and helpful explaining things. Appointment was on time and relatively quick. More

by Bruce.selan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Arlington Heights Buick GMC responded

Thank you for your feedback. We appreciate knowing that our service department met your needs at Arlington Heights Buick GMC.

May 30, 2025

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Employee Rating

Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed. More

by wilksadAl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

May 16, 2025

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This dealership is awesome! The people treat you great. Will always recommend them to anyone. More

by Sac96
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

May 17, 2025

Arlington Heights Buick GMC responded

Thank you for recommending Arlington Heights Buick GMC. Our team enjoys making sure our customers have a great experience.

May 13, 2025

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Employee Rating

We’re always pleased with Arlington Heights Buick GMC. Today Mark Lubrano was our service advisor. We have been helped by Mark several times in the past. He is friendly, knowledgeable, and goes above a More

by Gail
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 13, 2025

Arlington Heights Buick GMC responded

We're grateful to have had the opportunity to help and glad you enjoyed working with our team at Arlington Heights Buick GMC. We hope you'll keep choosing us for your service needs.

April 26, 2025

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Employee Rating

Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

by tlarkin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with a great experience. Wishing you many enjoyable journeys ahead from all of us at Arlington Heights Buick GMC.

April 25, 2025

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Shelley made the car buying experience fun and easy, I plan on coming back for next vehicle! More

by moss22
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Arlington Heights Buick GMC responded

We're glad to hear that our team made your car buying experience enjoyable. We appreciate your feedback and look forward to assisting you again at Arlington Heights Buick GMC.

April 18, 2025

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Employee Rating

Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More

by mgmarini74
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Arlington Heights Buick GMC responded

We're glad that you appreciated the service, follow-up, and repairs here at Arlington Heights Buick GMC. Wishing you smooth rides ahead.

April 04, 2025

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Employee Rating

Mark in service was a tremendous help. I unexpectedly popped into the service dept with a tire issue. He squeezed me in and walked me through all my options. Mark also worked to find me More

by hoops3jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Arlington Heights Buick GMC responded

Thank you for sharing your experience with our service team. It’s always great to hear how we assist in finding the best options and deals. We appreciate your kind words and support of Arlington Heights Buick GMC.

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