Mark Lubrano
Mark Lubrano at Arlington Heights Buick GMC

Mark Lubrano

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
76 Reviews
5.0

76 Reviews

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76 Reviews of Mark Lubrano

November 26, 2025

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Employee Rating

Shelley Barr was the very best sakes consultant i have ever had from start to finish!! More

by Leonor
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Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

November 06, 2025

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I want to share my excellent experience with Arlington Heights GMC & Buick. We recently had our truck out of service for an extended period, and during the entire process, the team was incredibly supporti More

by Andrewmedun
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Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Buick GMC responded

We appreciate you sharing your experience with Arlington Heights Buick GMC. Our team strives to provide clear communication and support throughout the service process. Thank you for recommending us.

November 05, 2025

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Always go here since 1994 because of the excellent service department. Sales would be second. More

by LeeBee69
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Recommend Dealer
Yes
Nov 05, 2025

Arlington Heights Buick GMC responded

Thank you for choosing Arlington Heights Buick GMC for so many years. We appreciate your loyalty and kind words about our service department.

October 07, 2025

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Service was excellent and work was done in a timely fashion. I would highly recommend this dealership. More

by zoyarico
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Recommend Dealer
Yes
Oct 07, 2025

Arlington Heights Buick GMC responded

We're glad to hear you received great service at Arlington Heights Buick GMC. Thanks for recommending us.

October 03, 2025

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Mark was every helpful and kind he keep updating me on my car progress thanks More

by Rami_enshiwat
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Recommend Dealer
Yes
Oct 04, 2025

Arlington Heights Buick GMC responded

We appreciate the kind words about our team and are glad you had a good experience with your car updates at Arlington Heights Buick GMC.

October 02, 2025

Dealership Rating
Employee Rating

I have always gone to my Cadillac dealer to have service performed, decided to try AH Buick/GMC. They did not disappoint me, work done on time and did not try to sell me additional services. I will be back More

by rht1976
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Arlington Heights Buick GMC responded

We're glad to hear that you had a positive experience with us at Arlington Heights Buick GMC. Thank you for your trust, and we wish you well.

September 30, 2025

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Got me right in for service. Was told what my vehicle needed and wasn't sold a bunch of extra items. In and out. Friendly service guys. More

by JamesPreston
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Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Cesar Martinez , Steven Nedanovski

Sep 30, 2025

Arlington Heights Buick GMC responded

We’re glad our team was able to assist you with your service needs at Arlington Heights Buick GMC. We look forward to helping you next time.

September 27, 2025

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I was treated with respect and curtesy. Mark was very informative and helped me with questions I had with my car More

by Drappin
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Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht

Sep 27, 2025

Arlington Heights Buick GMC responded

We're glad to hear you felt respected and informed at Arlington Heights Buick GMC. It's great that our team could assist with your questions about your car.

August 27, 2025

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Service department has been uneven. My experience yesterday was very good as was the service writer. More

by haroldkessler
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Recommend Dealer
Yes

August 24, 2025

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Employee Rating

Mark was extremely helpful and provided excellent customer service in the service department. Very thankful to him and the dealership. More

by Nomistarr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 31, 2025

Arlington Heights Buick GMC responded

We're grateful for your kind words about our team and the service department here at Arlington Heights Buick GMC. We appreciate your support.

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