Mark Parme

Our experience was ok, but that’s all. It took too much time for all the steps to be completed but I’m not sure why. We were so tired by the end that we didn’t insist on more help setting It took too much time for all the steps to be completed but I’m not sure why. We were so tired by the end that we didn’t insist on more help setting up the technology, so that’s partly on us, but only partly. More

by nhh0 Verified Customer Verified Customer

Report | Print

Knowledgeable staff and very helpful. I would definitely buy from J.B.A. Kia again in the future I would definitely buy from J.B.A. Kia again in the future More

by shannatetrick Verified Customer Verified Customer

Report | Print

The process began poorly and was frustrating at first. Once the manager stepped in, everything was handled quickly and professionally. What started badly ended extremely well. I understand mistakes ha Once the manager stepped in, everything was handled quickly and professionally. What started badly ended extremely well. I understand mistakes happen, and the manager exceeded my expectations. JBA KIA in GB has been consistent to their dedication to customer care from sales to the service department. More

by Lando Verified Customer Verified Customer

Report | Print

Courteous & helpful personnel willing to work with me to locate an acceptable new vehicle. Very familiar with the features & accessories. locate an acceptable new vehicle. Very familiar with the features & accessories. More

by TERATAZ Verified Customer Verified Customer

Report | Print

We had a great experience at J. B.A. Mark, our salesman, was very knowledgeable, patient, and helpful. He made sure that all of our questions were answered and that we were completel B.A. Mark, our salesman, was very knowledgeable, patient, and helpful. He made sure that all of our questions were answered and that we were completely satisfied with our service and our purchase. We love our new Telluride. More

by sdowney2 Verified Customer Verified Customer

Report | Print

JT was incredible, i have already recommended him to a few people, i really appreciated everyones help in getting me the car i purchased few people, i really appreciated everyones help in getting me the car i purchased More

by kristinmillerlcpc Verified Customer Verified Customer

Report | Print

Before I took my car to this dealership I had no problems, then I got a paper in the mail saying I have a recall so I called in my appointment, I saw my oil light come on that Sunday and I panicked problems, then I got a paper in the mail saying I have a recall so I called in my appointment, I saw my oil light come on that Sunday and I panicked thing car would cut off, I took my car in that Monday, they had my car for two weeks saying I need a new engine and they would contact Kia to let them know, I went back in a week asking did Kia give the ok to fix my car, they said no so I called Kia myself, went back in couple days they said they was replacing my engine, when I got my car back 3 days after my engine came on, took it back to dealership they told me it would cost me $198 for them to check and see what's wrong with my car, they just put new engine in, why would that light be on, unless I was scammed and never got a new engine. Don't go to this dealership, treat customers Wrong, engine light still on, I have no money because it went into renting a car. No one helped me. More

by Cecile Jackson Verified Customer Verified Customer

Report | Print

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is ex EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto! PS, the Honda came with 2 sets of "Driver 2" keys therefore the Driver 1 settings never automatically kick in. I understand I may have to go to a Honda Dealer to get this fixed but if you guys can help out I'd rather go to you... More

by jeffmmca Verified Customer Verified Customer

Report | Print

We chose to come to JBA Kia because of the reviews. And they sure did live up to them and you can tell they work hard to earn every positive review. Mark Parme was absolutely wonderful. Justin was grea And they sure did live up to them and you can tell they work hard to earn every positive review. Mark Parme was absolutely wonderful. Justin was great. JT was great. Everyone we dealt with was great. Truly. 10/10 experience. More

by E.win Verified Customer Verified Customer

Report | Print

Great Service provided by Brian and Justin definitely will buy more cars in the future. will buy more cars in the future. More

by Sunny Bhanot Verified Customer Verified Customer

Report | Print