Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 18

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
242 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

242 Reviews

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242 Reviews of Mark Terry

September 02, 2023

Dealership Rating
Employee Rating

Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Sep 04, 2023

Smythe Volvo Cars responded

We appreciate you taking the time to post these kind words about Mark and our service department.

August 29, 2023

Dealership Rating
Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

August 10, 2023

Dealership Rating
Employee Rating

Mark and the staff made my visit a great experience. They provide great customer service ! More

by Mpysniak92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza

Sep 04, 2023

Smythe Volvo Cars responded

Wonderful! Thank you for taking the time to share these kind words about Mark and our service department. We appreciate you choosing Smythe Volvo to service your vehicle.

August 08, 2023

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Employee Rating

I just purchased my 2nd Volvo from Smythe. I had a great experience again. Everyone was so welcoming and kind. Trish set up my appointment over the phone and met me in the lobby. Gary was my s More

by Aashia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary, David Ferrence , Tricia LaGrace, Justin McKinney, Henry Padilla Jr, Gary Placona, Hugo Santo

Sep 04, 2023

Smythe Volvo Cars responded

What a great review! This is one for our bulletin board. Thank you for taking the time to share of your experience in such detail. We are fortunate to have customers like you.

July 27, 2023

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Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

May 24, 2023

Dealership Rating
Employee Rating

The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo Cars responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 09, 2023

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Employee Rating

I have been a service customer for several years so Smythe was a natural first choice! Manny was wonderful and the whole staff right down to finance was friendly and helpful! I got the exact car I want More

by silvajaime896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Paul Leary, Henry Zhu , Max Bassi, Manny Rodriguez, Dina Thomson, Michael Watson

May 16, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. This review means a lot to us. Thank you for taking the time to share your thoughts.

May 02, 2023

Dealership Rating
Employee Rating

Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

April 16, 2023

Dealership Rating
Employee Rating

Every staff member I spoke to, walked by, encountered in any way offered assistance or answered my questions or said simply hello. My visit was informative, pleasant and quick. More

by MONETTAMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane

Apr 23, 2023

Smythe Volvo Cars responded

This is the atmosphere we strive to maintain throughout our entire business. Our service department does a fantastic job at this. Thank you for this fantastic review and these kind words for Mark Terry. We appreciate your business.

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