Mark Terry | Page 18

From the minute I walked into the service department to the time I picked up the car, my experience could not have been better! the time I picked up the car, my experience could not have been better! More

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Great service and communication. Took very good care of me and my car. Highly recommend Took very good care of me and my car. Highly recommend More

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Mark is a great guy. Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my servic Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my service manager. More

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Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience was top notch! Wouldn’t take my car anywhere else!! More

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Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More

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They are top notch! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! More

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I brought my car in for one issue that was still under my warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. During the inspection, they found an issue with my moon roof which was fixed, still covered by my warranty, which was expiring soon. Thank you for your thorough service from start to finish. More

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Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More

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Clean, expedient, accurate estimate of time to complete service, courteous and polite service staff. Mark Terry went above and beyond service, courteous and polite service staff. Mark Terry went above and beyond More

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Extremely helpful sales and service department. Would definitely recommend Smythe to anyone looking for a Volvo. Would definitely recommend Smythe to anyone looking for a Volvo. More

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