Mark Tindall | Page 2

Our service and sales was very good, the salesman took care of us on every aspect with great professional attitude. He seems to be very interested in pleasing us and taking care of us personally. care of us on every aspect with great professional attitude. He seems to be very interested in pleasing us and taking care of us personally. More

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Hello, I bought my present f150 from beau t. in 98/99 , the salesman was mike turner. Financing never came out of his mouth until I brought it up in our sales transaction .this was a quality sales experie the salesman was mike turner. Financing never came out of his mouth until I brought it up in our sales transaction .this was a quality sales experience. I saw a truck I might be interested in on your website in late december. I came by your dealership, it wasn't there. I work nearby, so I came back the following day and it was there. A salesman came out (mark tindall) and I requested a test drive. He informed me he had driven the truck somewhere, he had tie-down straps in the truck so had probably towed something. There was 500+ miles on it I think more than listed on the site. He said it was close to empty on gas, it indicated about 30 miles before empty so I drove around vandalia. While I was test driving he said that my truck wouldn't start, I told him it was a manual transmission,you need to push in the clutch, he made some smartalec comment that he knows how to start a truck, of course I went out pushed in the clutch and it started right up,just as it has every day since I owned it. I wanted to talk about buying it and sat down with him. He threw some financing paper in front of me, I told him I didn't need it, I planned on writing a check and use my truck in trade. He continued to talk about financing/payments for some time, so I had to remind him again I did not need it. I finally got tired of his insistence on payments and told him I would write a check for x amount and my truck. He made no comment, made no counter offer ,made no statement on trade value of my truck,nothing, just stared at his computer.after about 20 minutes I got tired of waiting so I shook his hand , he took my number and said he would call.of course he never did. So is this how you do business now? I will sum it up its okay for your salesmen take trucks off the lot , run up hundreds of miles on it and leave it empty? Sounds shady to me Do your salesmen know how to sell vehicles without harrassing people with financing who clearly don't want it? Obviously not Do your salesmen know how make a counter offer ? Apparently Not Do your salesmen know how to determine trade in values? I guess not. Do they know how to start a truck or know how to return phone calls ? no More

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i was welcomed the moment i walked on to the lot. the salesperson wasd friendly and open to helping me out. encouraged me to test drive and overall had a great experience salesperson wasd friendly and open to helping me out. encouraged me to test drive and overall had a great experience More

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Everything was handled professionally and efficiently. I wouldn't consider using another dealership for future purchases. This is my 3rd purchase here and the quality of service has always been excellent. wouldn't consider using another dealership for future purchases. This is my 3rd purchase here and the quality of service has always been excellent. More

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Friendly easy going service that took care of the needs we had in making our purchase. Very professional and well informed about warranty details for Ford. Thank You, Kathy Clark we had in making our purchase. Very professional and well informed about warranty details for Ford. Thank You, Kathy Clark More

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Every interaction with your dealership has been a great experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me thru each version the S-SE-SEL and Sport until I narrowed it down to 3. Test drove the likely candidate, and then changed my mind again. He made me feel as though my purchase was all that mattered, and no matter how long it took, we would get thru it. He didn't try to pressure me into one or the other, he really listened to what what important to me. The end result is that I have a car I absolutely love. I bought a used car from him about a year ago, so I have also dealt with your service department. I must add that they have the same high standard of customer service. Everyone, even the finance department, was outstanding. Any employee I passed, always smiled and spoke, and made sure I was being helped. I would recommend (and I already have) to anyone and everyone. I always say that your entire dealership is *exceptional*. I'll be back to buy again, I can say that with certainty. More

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We stopped by on Tuesday and talked to Mark and told him we would return Thursday which we did. He was 100% helpful, pleasant, and accommodating to all requests and questions we had. We chose a 2013 Ford we would return Thursday which we did. He was 100% helpful, pleasant, and accommodating to all requests and questions we had. We chose a 2013 Ford Escape which later found out was sold in a fleet. We then took a 2012 off the showroom floor and we are quite pleased. I have already recommended Mark to my sister who is casually looking at an Escape in the near future. His 20 years experience serves him and his customers well. No pressure sales and that is what makes him a winning salesman. More

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mark tindall was willing to work with me to get what i needed for my trade ins on the car that i wanted.chris york handled the paperwork in a very quick manner. needed for my trade ins on the car that i wanted.chris york handled the paperwork in a very quick manner. More

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