Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
763 Reviews

Industry Experience

11 yrs, 1 mo

4.9

763 Reviews

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763 Reviews of Mark Valerio

July 26, 2025

Dealership Rating
Employee Rating

Had to wait for my car’s oil change and tire rotation. Waiting area was comfortable, had tv and internet access. Car was done within the time promised. Complete safety check done. Dealer did not try t More

by mike
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

July 26, 2025

Dealership Rating
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Mark did a great job providing details on service options and suggestions. He was very patient. More

by wftatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2025

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The service department staff were very professional and courteous. The time they estimated the work would be done was right on the money. I have recommended your establishment to my friends because of the More

by Peter Bova
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper, Ben Bender

Jul 26, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

July 24, 2025

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Employee Rating

It's the first time I've bought a new vehicle and didn't feel like i made a mistake everyone there was a pleasure to work with knowledgeable can't say enough about Executive Chevrolet More

by TOMBERG9697
Workmanship
Service Time
Recommend Dealer
Yes
Jul 24, 2025

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

July 24, 2025

Dealership Rating
Employee Rating

Mark is always great he knows his job and does it well Thanks executive service More

by Mfcssm12
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jul 24, 2025

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

July 19, 2025

Dealership Rating
Employee Rating

To start with Kristin, she was extremely knowledgeable, extremely helpful and extremely patient!! Once the delivery process started Obed was clear with offer of my trade and Mary (& Daisy) wrapped everythi More

by kgfranceskino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2025

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Woodward General Manager

July 18, 2025

Dealership Rating
Employee Rating

Vehicle burns oil and your covering GM cause u all r xxxxxxx. We fire xxxxxxx in line work in my job an I make 200k plus on a bad year. More

by JSARRACCO
Recommend Dealer
No

Other Employees Tagged: Mark Valerio

Jul 19, 2025

Executive Chevrolet responded

Hello John, Thank you for taking your time to send us a review. Obviously, we are not happy that you are not pleased with the quality of the manufacturing of your vehicle. We have tested for oil consumption and the vehicle has passed based upon GM's threshold. We will continue to work with you and test for oil consumption. We are sorry that you are not satisfied but we will work with you to bring a resolution. -Executive Chevy Service Team

July 18, 2025

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Employee Rating

Very pleased with the customer service that I received today at EC. I originally brought my vehicle in for service on scratches on the body of my truck.. there was some confusion in the coverage contract. More

by CAMT73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Executive Chevrolet responded

Hello Carey, I apologize for the experience you had in regards to have the items of concern taken care of. I would love the opportunity to assist and find a resolution for you. I just left you a message on the number on file. Please reach back out to me directly. Respectfully, Shaun Woodward General Manager 203-493-5822

July 17, 2025

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Employee Rating

Nice staff always friendly helpful and very accommodating I’m happy to have my car serviced there More

by ctorello37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

July 16, 2025

Dealership Rating
Employee Rating

Every thing was explained in detail about what was wrong with my vehicle while there More

by TIMMCMAHON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

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