Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 22

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

Contact Me
4.9
909 Reviews

Industry Experience

11 yrs, 11 mos

4.9

909 Reviews

Write a Review

909 Reviews of Mark Valerio

March 13, 2025

Dealership Rating
Employee Rating

I called a week in advance for a recall. The rep assured me the part will be there and ready. Drop the Van Saturday afternoon to have it ready for Monday afternoon. I had to called 3 t More

by Jba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Pieper

Mar 13, 2025

Executive Chevrolet responded

I apologize for the experience you had. This situation is certainly not ideal. This was not the type of experience we want our customers to have. We will certainly get this corrected ASAP. I would like to personally introduce myself and apologize when you come in next week. I look forward to meeting you next week. I look forward to getting your vehicle repaired. Thank you, Shaun Woodward General Manager

March 11, 2025

Dealership Rating
Employee Rating

Very friendly and informative staff, willing to answer any technical questions about my vehicle. Comfortable seating along with coffee and snacks More

by HECTORGR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Mar 12, 2025

Executive Chevrolet responded

Hector, Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

March 10, 2025

Dealership Rating
Employee Rating

Very satisfied with the Service from Mark and Kevin the service manager Very professional Also Very helpful on future repairs for budgets More

by MBRESTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Mar 11, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark and Kevin were able to help, and we hope to see you again! Kevin Galante Service Manager

March 08, 2025

Dealership Rating
Employee Rating

Good service, helpful staff, clean facilities, Mark provided good communications throughout and Mike the mechanic should be highly appreciated for his abilities. More

by EAGH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward

Mar 10, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

March 08, 2025

Dealership Rating
Employee Rating

I always feel comfortable at this dealer. They treat me with respect and professionally. they never talk down to me and i like when they greet me at the door by my first name. More

by Turbofire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Mar 08, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

March 03, 2025

Dealership Rating
Employee Rating

As always the staff at Executive are on point. Excellent customer service keeping you updated and informed. Timely and efficient !! More

by UNIVERSAL1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Mar 03, 2025

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

February 27, 2025

Dealership Rating
Employee Rating

My experience with Executive Chevrolet over the years has been very positive. Staff are friendly, polite, and always professional. Service has been great, and timely. I always encourage friends and family More

by MURPHYJANET74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper , Obed Santiago

Feb 28, 2025

Executive Chevrolet responded

Thank you so much for your excellent review, Janet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

February 27, 2025

Dealership Rating
Employee Rating

Extremely honest and efficient! Willing to do the Extra for their customers.also very friendly More

by JAPM1909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Feb 28, 2025

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

February 27, 2025

Dealership Rating
Employee Rating

Mark & Max have excellent customer service skills. I will recommend there services to other friends. More

by billb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Feb 28, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and Max, and we look forward to working with you again. Kevin Galante Service Manager

February 27, 2025

Dealership Rating
Employee Rating

Mark was very professional and helpful throughout my visit . Very satisfied with the work done . More

by shanemcgloin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Executive Chevrolet responded

Thank you, Shane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

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