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Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 25

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
909 Reviews

Industry Experience

11 yrs, 11 mos

4.9

909 Reviews

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909 Reviews of Mark Valerio

February 06, 2025

Dealership Rating
Employee Rating

Amazing service department, Mark, Max and Kevin are very knowledgeable and helpful. Thank you again More

by Deganis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galante, Max Pieper

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Feb 07, 2025

Executive Chevrolet responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

February 06, 2025

Dealership Rating
Employee Rating

Service department was very accommodating and helpful. Vehicle was ready on time. Staff was friendly and accommodating. More

by RICK@AERCONCORP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Feb 06, 2025

Executive Chevrolet responded

Thank you, Rick, for the five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years. Kevin Galante Service Manager

February 05, 2025

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Employee Rating

Great customer service from Mark and the team. Everything was explained in details. Thanks again More

by ACOSTA.UCONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Executive Chevrolet responded

Thank you so much for your kind words for Mark and our team and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

February 04, 2025

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Employee Rating

Dealership is as nice, up to date. Mark who helped me out was great. Just waited almost 2 hours for my oil change which I thought was kind of long More

by ryancoughlin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Executive Chevrolet responded

Ryan, Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 03, 2025

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Employee Rating

Love my Chevy equinox! Thank you Carlos , You sold me the perfect vehicle 💕. I want to thank the service department for my first oil change and overall experience! More

by bigpoppaspub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Feb 03, 2025

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Equinox! Kevin Galante Service Manager

February 02, 2025

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Employee Rating

The work was done as expected. My vehicle had some issues, I spoke to Mark and he patiently explained my options. Together we selected the best approach to repair my vehicle. More

by WAYNE.SPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Executive Chevrolet responded

Wayne, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 01, 2025

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Employee Rating

Mark Valerio was very professional, understanding , caring etc…he answer all my important questions etc… More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 01, 2025

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Employee Rating

No follow through. Had to continuously called to get updates. Then when I needed to talk to a sales person, nobody ever called about the appraisal for the car. I will n More

by JARED_WHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 03, 2025

Executive Chevrolet responded

Hi Jared, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Shaun Woodward General Manager 203-493-5822

January 31, 2025

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Employee Rating

Dealership did a regular maintenance for my vehicle. Maintenance was pretty standard for my low mileage vehicle More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 30, 2025

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Employee Rating

I liked that I could make an appointment on line. The staff was friendly. It took about an hour and a half for service which was great. Would highly recommend the service department. More

by rforni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 31, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

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