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Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 29

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
909 Reviews

Industry Experience

11 yrs, 11 mos

4.9

909 Reviews

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909 Reviews of Mark Valerio

January 10, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff. Truck is ready when they say it will be. Staff is experienced and able to answer any questions that I may have. More

by Guzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 12, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 09, 2025

Dealership Rating
Employee Rating

The oil change service was excellent and they were able to accommodate to my schedule. More

by mspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 10, 2025

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

January 09, 2025

Dealership Rating
Employee Rating

Very efficient dealership. The people we spoke with were always courteous and helpful. Kept us updated about our car. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 10, 2025

Executive Chevrolet responded

Thank you, Leslie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 09, 2025

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Employee Rating

Very helpful in diagnosing our vehicle. Communication was great throughout. Would definitely recommend to others. More

by acloutier907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 05, 2025

Dealership Rating
Employee Rating

After needing a second visit to identify the problem with my vehicle, the level of service provided was very good. More

by MARC.ANDRUKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 06, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 04, 2025

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Employee Rating

It took them 2 hours to change my oil. And then they could not fix an issue with my infotainment center. I managed to fix it myself later. I would say that your service department needs im More

by jackum01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 04, 2025

Executive Chevrolet responded

Hi Jack, I apologize for the experience you received with us. We do believe that time is very valuable to all and we want to be respectful of our customers. We did not hit the mark here and I do apologize. I would like to discuss this further with you. Can you please reach out to me directly to the number below at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

January 03, 2025

Dealership Rating
Employee Rating

I had nothing but the best at this location. I appreciate all there hard work. I always receive updates on what is going on with my vechels, witch helps me alot! I would definitely recommend t More

by gerardop615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 04, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 03, 2025

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Employee Rating

Visit was fine ,no problems went. Smoothly was just for a recall. Refresh on the computer handled it in one day, which is very helpful. More

by allenjandreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 04, 2025

Executive Chevrolet responded

Allen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 02, 2025

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Employee Rating

Max was great and very informative about what was going to happen with my vehicle and good on his predictions of the time that my vehicle was going to be returned to me. More

by edwinperez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Jan 03, 2025

Executive Chevrolet responded

Thank you for your review and kind words for Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 02, 2025

Dealership Rating
Employee Rating

Pleasant and very attentive to all my needs. Wonderful communication and attention to detail looking over my new car. very appreciated for Mark and Shawn, the tech who worked on my car, the driv More

by ABDWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Report | Print
Jan 03, 2025

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

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