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Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 32

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
909 Reviews

Industry Experience

11 yrs, 11 mos

4.9

909 Reviews

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909 Reviews of Mark Valerio

December 04, 2024

Dealership Rating
Employee Rating

Went in for inspection before buying lease out. Was told it was in writing to check seat for no slide issue nothing was done. Was told to come back to check it out dealer is out of my way to waste More

by BRIAN7027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2024

Executive Chevrolet responded

Hello Brian, I apologize that we did not address the seat issue at the time of your visit. This type of experience is not what we target and we obviously missed the mark here. You are correct that we should have addressed the issue at the time of your visit. I would like to see if there was another way that we could try to diagnose the issue with the seat and make it convenient for you. Can you please reach out to me at your convenience? I look forward to speaking with you. Thank you, Shaun Woodward General Manager 203-493-5822

November 26, 2024

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Employee Rating

The service technician was very knowledgeable and helpful with my service needs, I'm glad to bring my car here. More

by bryans7891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Nov 27, 2024

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

November 26, 2024

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Employee Rating

Mark went above and beyond nice to meet and deal with someone like him nowadays thank you More

by Rosick642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Executive Chevrolet responded

Thank you for your review and kind words for Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

November 26, 2024

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Employee Rating

They are very good and take care of my needs. They do whatever they can to make sure my vehicle is still running. More

by DIALGA61999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

November 25, 2024

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Employee Rating

Always prompt and professional. Excellent staff and always get my vehicle back on time and repaired properly. More

by EdN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Nov 27, 2024

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

November 25, 2024

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Employee Rating

Awesome service! Mark is the man. He even set me up with a desk to work from while my truck was getting repaired. The service crew diagnosed and fixed a problem I was More

by Ryanmartin530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Nov 27, 2024

Executive Chevrolet responded

We are very happy to hear that Mark and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

November 22, 2024

Dealership Rating
Employee Rating

Mark and the service department are fantastic. I would not hesitate to bring my vehicle there for service More

by PAUL.55SOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience, Paul! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

November 16, 2024

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Employee Rating

Great service friendly and knowledgeable. First time owning a Chevy. Easy process for service. Clean facility More

by Imwendyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

November 16, 2024

Dealership Rating
Employee Rating

The staff are always willing to help and are transparent about the services they provide. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

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Nov 18, 2024

Executive Chevrolet responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

November 16, 2024

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Employee Rating

Everyone at Executive was helpful and pleasant. I would recommend this dealer to friends and family. More

by MR.JASMITH293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Chevy, Mary Gallagher, Roz Toney

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Nov 18, 2024

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

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