Mark Valerio | Page 32

Very helpful, knowledgeable and courteous staff. Always a pleasure to do business with the service department. Always a pleasure to do business with the service department. More

by bpickerign Verified Customer Verified Customer

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Professional, courteous, quick and accommodating. They provided excellent service all around and I'll be returning to this dealership. They provided excellent service all around and I'll be returning to this dealership. More

by pixels-studio.0p Verified Customer Verified Customer

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Always quick, explains service thoroughly and very knowledgeable. Extremely fair pricing compared to other shops in the area. Don’t have to worry if things are being done correctly. knowledgeable. Extremely fair pricing compared to other shops in the area. Don’t have to worry if things are being done correctly. More

by MadisonL Verified Customer Verified Customer

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Always professional and goes the extra step in identifying and explaining the issues. Accurate on their diagnosis and options for repair.. identifying and explaining the issues. Accurate on their diagnosis and options for repair.. More

by jjmmag584 Verified Customer Verified Customer

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They have got the best mechanics who work on my truck and have definitely given me the utmost best. The service advisors are always helpful and willing to go above and beyond to make me happy and satisfied. have definitely given me the utmost best. The service advisors are always helpful and willing to go above and beyond to make me happy and satisfied. Thanks to all that has a piece in all of my experiences More

by AVALANCH278 Verified Customer Verified Customer

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Service department needs to communicate better with customers Scheduled appointment was at 8:20am dropped off at 8:00am for Oil change and electrical issues 8:30 was contacted to authorize diagnos customers Scheduled appointment was at 8:20am dropped off at 8:00am for Oil change and electrical issues 8:30 was contacted to authorize diagnosis of electrical issues which I did No contact from service, I called at noon and was told truck was not yet brought in ( diagnosed at 8:30am !) still no call from service, I called again at 1:30pm and was told just working on issues and would get a call no later than 5::00 pm . I called AGAIN at 5:45pm ( because NO CALL from service as promised) was told they THINK it needs to have a new video screen installed even though they couldn’t diagnose the problem, Because or after market lights they couldn’t find the problem and said headlights needed to be replaced with original ones but THEY WERE NOT AVAILABLE so there was nothing they could do, also said oil cooler lines were leaking and needed to be replaced Total cost of these repairs was more than $4,200 Said unable to pay that amount on my limited income and to put it back together Was told to wait until 9:30 am the next morning to pick it up. NO CALL AGAIN that it was ready so I called them at 10:30 am and was told to it could be picked up When paying for oil change and diagnosis no explanation of lack of contact or issues Will probably not return to Executive Chevrolet for further service More

by SANDPITJOHN Verified Customer Verified Customer

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Good customer service, knowledgeable people, trustworthy, reliably, they explain everything that needs fixing and not to be fixed, thank you reliably, they explain everything that needs fixing and not to be fixed, thank you More

by REMI06492 Verified Customer Verified Customer

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Mark Valerio is a credit to the dealership He is very knowledgeable and cares about the customers needs knowledgeable and cares about the customers needs More

by jric54 Verified Customer Verified Customer

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The service department waited on me right away ane were courteous. They treat you like a person and not a nunber. courteous. They treat you like a person and not a nunber. More

by catapanodebra45 Verified Customer Verified Customer

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As always I received great service with great communication and overall a very knowledgeable service staff. communication and overall a very knowledgeable service staff. More

by pgrgeneralcontracting Verified Customer Verified Customer

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