Mark Wimberly
Mark Wimberly at Norm Reeves Mazda

Mark Wimberly

Sales Manager

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Mark Wimberly

July 07, 2025

Dealership Rating
Employee Rating

Found Mark (who claims to be an asociate pastor) to be dishonest in dealings. Made a deal with him and he pulled a bait and switch after the fact. More

by Dnewman
Recommend Dealer
No

Other Employees Tagged: Trent Boe, Teresa Dixon, Stephanie Foreman , Todd Counts

Jul 07, 2025

Norm Reeves Mazda responded

We take these concerns very seriously, as honesty and transparency are some of our core values as a dealership. Please contact our General Manager, Trenton Boe, with more details about what transpired. You can reach him at Trenton.boe@normreeves.com.

Jul 08, 2025

Dnewman responded

Everyone in the "worked with" section of this review knows who I am, how to reach me, and details of my experience to varying degrees. I also left a VM with Trenton over a week ago to which he has not responded. If he didnt get it for whatever reason and wants to reach out thats fine, but if he's just going to waste more of my time please don't. Ive been dealing with this issue regarding damaged trim on a new vehicle purchase for over a month now and am ready to just write it off as a bad experience/lesson learned, and move on. I'm simply providing honest feedback of my experience through reviews before doing so. Thank you..

June 18, 2025

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Employee Rating

Everyone was very helpful and it went as smooth as it could considering. I was able to get the exact options in the vehicle I wanted and they worked with my lease turn-in to Genesis. More

by Jeanneb3468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nora Blackmon , My salesperson was Sam- I can't remember his last name.

Jun 18, 2025

Norm Reeves Mazda responded

Cheers to a successful visit! We hope you are loving every second behind the wheel of your new ride. Make sure to tag us if you share any pics of it on socials!

April 27, 2025

Dealership Rating
Employee Rating

After writing an honest review of my experience with the dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told t More

by TRACI.SANDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Trent Boe, Stephanie Foreman

Apr 29, 2025

Norm Reeves Mazda responded

Traci, we're sorry to hear your review. We will be reaching out to you to discuss this issue further.

April 26, 2025

Dealership Rating
Employee Rating

Walking into the dealership a couple of hours before closing, I wasn’t expecting a life-changing experience—but that’s exactly what I got. There was no one at the front when I arrived, but Mark came ove More

by Prinzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Arias, Kharion King-Kemp

Apr 28, 2025

Norm Reeves Mazda responded

Wow! Mark’s warm welcome and Kharion’s “legendary” attention truly turned a late‐day visit into something special! It’s great to hear Jose got your Lojack sorted out and that the paint touch-up (plus that gas top-off) made the trip worthwhile. Your feedback on clarifying warranty fees and cutting downtime is appreciated, and thank you for taking the time to share these detailed thoughts with us.

April 08, 2025

Dealership Rating
Employee Rating

Nice purchase experience at this dealership. Seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen. More

by atalas782
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rory Kurtz, Jerry Guye

Apr 09, 2025

Norm Reeves Mazda responded

Hi, we're glad you had a pleasant purchase! It's always nice to hear from our customers. Was there a team member who did an exceptional job helping you? If so, we'd love to hear more!

April 04, 2025

Dealership Rating
Employee Rating

They made the process very easy and were very honest as well. Would definitely come back and buy another car here. More

by Dena.greenwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawnee Ocon

Apr 04, 2025

Norm Reeves Mazda responded

Thanks, Dena! Mark and Shawnee enjoyed working with you, and we wish you the best with your new Mazda. We'd love to see you back when it's time for service, so feel free to request an appointment with us online when the time comes.

April 01, 2025

Dealership Rating
Employee Rating

From the moment we walked in, Thaddeus made my wife and me feel welcome. He explained everything thoroughly and was very upfront about what he could do. Great experience! More

by TxShane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rory Kurtz, Thaddeus Green

Apr 02, 2025

Norm Reeves Mazda responded

Thaddeus had a lovely time helping you and your wife! Thank you for trusting Norm Reeves Mazda with your latest purchase, and please remember that our service department is here whenever you're in need of maintenance or repairs. Take care, and enjoy the ride!

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