Markel Powell
Markel Powell at Suburban Chrysler Dodge Jeep Ram of Troy

Markel Powell

Service Advisor

Suburban Chrysler Dodge Jeep Ram of Troy

1790 Maplelawn Drive
Troy, MI 48084

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Markel Powell

April 28, 2026

Dealership Rating
Employee Rating

Joe takes his job seriously meet all demands Answer any questions in a timely matter make sure your are knowledgeable about what going on with your vehicle. Always follow up to let you know the status of a More

by Bryant Fluellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Craddock, Jorden Wade

Apr 28, 2026

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Bryant, we're delighted to know Joe provided such clear and thorough service at Suburban Chrysler Dodge Jeep Ram of Troy. Thank you for your feedback; we’ll share it with him!

October 24, 2025

Dealership Rating
Employee Rating

Best deal I could find online from cars. com and autotrader. Nice place to do business. More

by DrB85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Dombeck , Alan Bradley

Oct 24, 2025

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

Oct 24, 2025

DrB85 responded

Max was a great guy to help you get the job done...he did not have the pushy salesman vibe but the helpful sales rep anyone would like.

August 19, 2025

Dealership Rating
Employee Rating

I purchased my 2016 Jeep Compass in April. I brought my vehicle to this dealership on Tuesday August 12th for it's first maintenance (Oil Change, Tire Rotation, etc.). The service representati More

by JD's Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for sharing your experience with Markel at Suburban Chrysler Dodge Jeep Ram of Troy! We're pleased he made your service visit seamless and enjoyable. Safe travels in your 2016 Jeep Compass!

July 06, 2025

Dealership Rating
Employee Rating

Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle . More

by Mme2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Gregory

Jul 10, 2025

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your review. I'm truly sorry to hear about your experience with the stolen vehicle. This is a serious matter, and we are committed to addressing it promptly. Please reach out so we can discuss this further and find a resolution together. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com

June 30, 2025

Dealership Rating
Employee Rating

Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change. More

by Kaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy for your automotive needs! We look forward to working with you again soon.

June 25, 2025

Dealership Rating
Employee Rating

MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE ROAD BECAUSE OF NO SIDEWALKS... VERY KIND, PROFESSIONAL :) More

by kfender
Recommend Dealer
Yes
Jun 25, 2025

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to hear about your positive experience with our team at Suburban Chrysler Dodge Jeep Ram of Troy! It's great to know that their kindness and professionalism made a difference. Thank you for sharing this feedback!

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