Marlen Amaya | Page 2

Salesperson said she would get an owners manual for my vehicle and hasn’t. Feel like I’m being blown off when I ask for it. vehicle and hasn’t. Feel like I’m being blown off when I ask for it. More

by mayteresa Verified Customer Verified Customer

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I had a great experience at the dealership especially with Marlen being very helpful and genuine. Love her personality. with Marlen being very helpful and genuine. Love her personality. More

by lindaj.baptiste Verified Customer Verified Customer

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Marlen was the best, great person to work with Marlen was the best, great person to work with. Will definitely come back to her for future purchases. the best, great person to work with. Will definitely come back to her for future purchases. More

by ibanabou Verified Customer Verified Customer

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Excelente attention y servicio! !! Me lleno las expectations y las explicaiones fueron claras y de mis interés !! Me lleno las expectations y las explicaiones fueron claras y de mis interés More

by Dilanjosearrieta Verified Customer Verified Customer

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I had a really positive experience at the dealership everything was smooth I would definitely do it again thank you very much everything was smooth I would definitely do it again thank you very much More

by COREYAW3 Verified Customer Verified Customer

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Absolutely fantastic leadership Ensure ship beautiful personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 More

by S-DEL-VALLE Verified Customer Verified Customer

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I had a very great experience with my sales person, Marlen Amaya. She was very patient very kind and very communicative. I very much appreciated all of her help all of her honesty. It did take me a cou Marlen Amaya. She was very patient very kind and very communicative. I very much appreciated all of her help all of her honesty. It did take me a couple days to complete my transaction, but she made every step easy and tried to explain every thing that I needed to know. She made the experience positive. Update (1/28/26) I have come across a few different issues with my new vehicle. When I purchased my Atlas my sales rep was amazing and ensured me she was not just a typical sales person who sold a car and forgot about her customers. Well unfortunately it seems that lacks some truth. Every time I have an issue she points me away to someone else and I’m feeling very brushed off. This sucks cuz I didn’t think it would be like this. Can’t trust anyone these days. More

by NUNEZ55143 Verified Customer Verified Customer

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Professional, courteous, and attentive. Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to con Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to concerns, and ensures every interaction is handled efficiently and with integrity. More

by GERMAN.G.DESILVA Verified Customer Verified Customer

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I love the customer service and the care Manny the manger has and always is willing to help and answers all my concerns and questions has and always is willing to help and answers all my concerns and questions More

by odalys.cabrera Verified Customer Verified Customer

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Our sales person was great, the actual dealership wasn’t the best. We purchased a used car and when they sell it “As is” they really mean as is. 5 years ago there were courtesies from dealerships such as fr the best. We purchased a used car and when they sell it “As is” they really mean as is. 5 years ago there were courtesies from dealerships such as fresh oil change, air in the tires, sometimes new tires or new breaks. Not this one. We purchased the car with a low oil light and low tire pressure warning. Simple things that show pride in the product, but those are definitely lost here at this business. I’m sure if they couldn’t even put oil in the car they certainly didn’t change it, just took the time to clear the codes before a test drive. If something that basic wasn’t done, I’m not sure what they would do outside of the car being cleaned and a full tank of gas. Not much better than buying privately. To add to that they were very unorganized between the sales person and finance. Almost left no opportunity for negotiation. They really tried to force us in to buying “mandatory additional protection”. Basically a $2000 package for basics that are generally included in typical car insurance. Felt very scammy. All in all it wasn’t a bad experience and outside of the things I commented on, it was a positive environment and pleasant to be around. More

by dodgej94 Verified Customer Verified Customer

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