Marshall Jean | Page 3

Poor overall sales & service experience It took 3 hours to get financing. No gas in car. Mileage was higher than advertised. Audio volume did not work on radio. There were unadvertised scra It took 3 hours to get financing. No gas in car. Mileage was higher than advertised. Audio volume did not work on radio. There were unadvertised scratches that did no match documents. They drove it around for a month & let people smoke in it & apparently did not turn on radio? Scheduled service for Sat. And did not have part, re-scheduled for Monday and they called an hour later saying they did not have part & we would have to reschedule. There is probably more but have had car less than a week. More

by Mad max Verified Customer Verified Customer

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Satisfied Overall pleased. However...new car buyers should bump the line for inspections on completion of sale. Just spent $30,000 and told 2hr wait for inspect Overall pleased. However...new car buyers should bump the line for inspections on completion of sale. Just spent $30,000 and told 2hr wait for inspection? More

by Weiss2004 Verified Customer Verified Customer

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Everything went smoothly My last car buying experience did not go so well. This made up for it. I would recommend Boch Hyundai. I would definitely go back in the future. My last car buying experience did not go so well. This made up for it. I would recommend Boch Hyundai. I would definitely go back in the future. More

by FanoftheGoat Verified Customer Verified Customer

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2019 G80 Genesis On April 6th I visited Boch Hyundai/Genesis in Norwood. This was my first time visiting this dealership. Frankly, I was bit reluctant to make this tri On April 6th I visited Boch Hyundai/Genesis in Norwood. This was my first time visiting this dealership. Frankly, I was bit reluctant to make this trip because I had always been part of a different Hyundai dealership in the North Shore area, closer to my home. However, North Shore dealership does not have Genesis vehicles so I was "forced" to shop around for my new Genesis lease. For a several weeks I was in contact with a few Genesis dealerships looking for my new lease. While I had some good leads and offers Boch Genesis stood out. The reason for that is Wassim Kafal, General Manager. Wassim and I exchanged few email within couple of days and we got a deal done. It was simple, straightforward, with no hassle. Wassim was transparent with what he can do for me to ensure I get the best deal possible. When I arrived to the Boch Hyundai dealership I met Wassim who confirmed, with his upbeat attitude and friendly approach, that the deal he provided to me via email is all set. He than introduce me to Marshall who was absolutely wonderful. Very helpful, knowledgeable, showed a great deal of patience while answering all of my questions. Not to mention, my 8 years old son was with me so he had some questions as well for both, Wassim and Marshal. Couple of hours later I drove out of the dealership with my new G80 thanks to the exceptional service provided by Wassim and Marshall. Kudos to both of these two men who put their customer first and ensured that all of my requests were met. Srdjan More

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Great experience Working with Marshall was a delight… He was prepared with everything I needed and made my experience very easy and enjoyable, which is not always the Working with Marshall was a delight… He was prepared with everything I needed and made my experience very easy and enjoyable, which is not always the case when buying a car. I would recommend this dealership to other people More

by Anon Verified Customer Verified Customer

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service Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. N Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. Not pushy. Very patient.will be twlling everyone.To go to your dealership . More

by marianne Verified Customer Verified Customer

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Great salesperson We had an amazing experience. Marshal, you were a great start to our Sunday and week. Thank you for working deligently to accomodate our budget.🙏🏾😁 We had an amazing experience. Marshal, you were a great start to our Sunday and week. Thank you for working deligently to accomodate our budget.🙏🏾😁 More

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Buying experience We all know that purchasing a car can be very stressful at times. So, it helps when the person or dealership you are interested in purchasing the car We all know that purchasing a car can be very stressful at times. So, it helps when the person or dealership you are interested in purchasing the car from is upfront in truly trying to provide you with the best deal possible, especially when you have done your research and have budget with little wiggle room. Marshall Jean is the primary gentleman that I worked with in this process and I would like to thank him and everyone else involved for making this process a lot more manageable, thus allowing for me to be able to lease a car today. More

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Great customer service the experience of leasing a car at Boch Hyundai was very pleasant. I was very satisfied with the customer service given by Marshall Jean and the team the experience of leasing a car at Boch Hyundai was very pleasant. I was very satisfied with the customer service given by Marshall Jean and the team at this dealership. More

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