Martin Mendoza
Martin Mendoza at Knight Claremont Chrysler Dodge Jeep Ram

Martin Mendoza | Page 3

Finance Director

Knight Claremont Chrysler Dodge Jeep Ram

620 Auto Center Dr
Claremont, CA 91711

Contact Me
4.5
38 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

38 Reviews

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38 Reviews of Martin Mendoza

February 15, 2023

Dealership Rating
Employee Rating

These people made it easy for me to get my jeep, it’s been a pleasure working with them working with great people More

by jemanrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Bringas, Arsenio Guevara, Michael Palomata, Rocxy Ubau

Feb 16, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so glad to hear that our team was able to help you find your dream Jeep! Thank you for taking the time to share your great review!

February 12, 2023

Dealership Rating
Employee Rating

Rocxy was great! The sales department was very accommodating to my needs! I enjoyed working with the sales department More

by bafelber1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arsenio Guevara, Rocxy Ubau

Feb 13, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear you enjoyed working with our team! Thank you so much for taking the time to share your review!

February 06, 2023

Dealership Rating
Employee Rating

Listing price was 33k by the time I walked out they somehow got me for 55k. If you go here don’t go hungry or in a hurry plan to be here all day. They took advantage that I needed to leave and that I r More

by tonymcnly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Bringas, Arsenio Guevara, Michael Palomata, Rocxy Ubau

Feb 07, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We make an effort to make sure that all of our customers feel well-informed about their purchase, and we're sorry to hear that you felt unclear about any aspect of the process. We'd like to have the opportunity to hear more about your experience, and work towards a resolution. Please reach out to us when you can. Sincerely, Sean Henderson, Sales Manager, sean.henderson@knightgroupusa.com

February 03, 2023

Dealership Rating
Employee Rating

Dealer refused to work with my Credit Union. Made me finance with their bank which we found out later only works with residents of the nearby counties. Ended up using my credit union and three w More

by esau556
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arsenio Guevara, Leo Guevara

Feb 07, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback with us. We're sorry for any inconvenience during the financing process. We hope to have the opportunity to learn more about your situation, and find a financing option that suits your needs. If you have any additional questions or concerns, please don't hesitate to reach out to us. Sincerely, Sean Henderson, Sales Manager, sean.henderson@knightgroupusa.com

Feb 07, 2023

esau556 responded

My car is being financed by my credit union. However I’ve been calling the dealer every day looking for Leo Guevara, who is been working on my vehicle warranty/gap cancellation for two weeks now. I have left countless messages with no response. At this point I feel I’m being ignored.

Mar 03, 2023

esau556 responded

1 month later still waiting for the warranty/gap cancellation refund, 1 month later still dealing with them. Please avoid them, simply unacceptable customer service.

February 02, 2023

Dealership Rating
Employee Rating

Very professionals,fast. Service is the best dealership I really recommend this dealer for anything you need More

by YAYODANDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Bringas, Arsenio Guevara, Sean Henderson, Kayla Nyquist, Michael Palomata, Rocxy Ubau, Daniel Peck service advisor ,,, Juan Manzo Mecanic ,

Feb 03, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear that you had such a great experience working with our service team! Thank you for taking the time to share your kind review with us!

February 02, 2023

Dealership Rating
Employee Rating

Great experience. People all friendly and making sure everything goes smoothly. I had a concern after purchasing and on a follow up they are making sure I am super hap More

by paulkarami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Henderson, Michael Palomata

Feb 03, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're glad you had such a positive experience here, and we look forward to working with you again next time!

January 31, 2023

Dealership Rating
Employee Rating

Great place! Love my Jeep. Absolutely love how they called me after purchasing and making sure I am happy. More

by paulkarami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Henderson, Michael Palomata

Feb 02, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share all of your thoughtful feedback with us. We're sorry to hear that you were left unsatisfied, and we hope to have the opportunity to work with you toward the best solution. When you can, please reach out to us directly. Sincerely, Sean Henderson, Sales Manager, sean.henderson@knightgroupusa.com

January 27, 2023

Dealership Rating
Employee Rating

Horrible service. Technicians are clueless. No communication between techs and service advisors. I’m taking them and FCA to lemon lawsuit. More

by Zaw tun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Bringas, Arsenio Guevara, Sean Henderson, Kayla Nyquist, Michael Palomata, Rocxy Ubau

Feb 01, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry for any inconvenience you experienced at your last appointment. Your feedback is important to us, and we'd like to learn more about your visit to work towards the best solution. Please reach out to us directly when you have a moment. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

Feb 07, 2023

Zaw tun responded

I emailed you last week and still response!!!

January 22, 2023

Dealership Rating
Employee Rating

La muchacha que ne atendio ,la que habla Español, no se Como se llama,tiene muy buena actitud hacia los clientes, fue muy amable desde el primer momento que llame para hacer preguntas, ella me respondio y More

by leuteriotejada5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

¡Gracias por tomarse el tiempo para compartir su opinión con otros! ¡Esperamos verle nuevamente!

January 11, 2023

Dealership Rating
Employee Rating

Very nice as a matter of fact the gentleman came to my and said we will get u out asap. I was in and out under an hour!! He told me I needed a tuneup but didn’t pressure me. Also really clean in the facil More

by felissasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Bringas, Adel Elnaeb, Arsenio Guevara, Sean Henderson, Emanuel "Manny" Marquez, Kayla Nyquist, Rocxy Ubau

Jan 12, 2023

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a great experience at our service center! Thank you for sharing your positive feedback with us, and for choosing Knight Claremont CDJR!

Jan 12, 2023

felissasmith responded

Thanks for serving my Jeep

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