Martin Rehfeldt
Martin Rehfeldt at Russ Darrow Collision Center Of Milwaukee

Martin Rehfeldt

Body Shop Manager

Russ Darrow Collision Center Of Milwaukee

9301 W Brown Deer Rd
Milwaukee, WI 53224

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4.2
31 Reviews
4.2

31 Reviews

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31 Reviews of Martin Rehfeldt

September 15, 2025

Dealership Rating
Employee Rating

Service department blocked my emails and I am not sure why. The vehicle I purchased from R. Darrow is experiencing a couple issues and I was trying to get them resolved. More

by MATTHEWLAMBRIES
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermaine Heard

Sep 19, 2025

Russ Darrow Collision Center Of Milwaukee responded

Matthew, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 09, 2025

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Very prompt service oil change and tire rotation. Didn’t reset the oil monitor though. It’s done. More

by BRYANDAVIS0599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Sep 09, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 07, 2025

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Great people , great service, great experience. Not to long of a wait either good job! More

by DJPETTIGREW504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 06, 2025

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Employee Rating

The dealership was very fast and professional with my warranty work. Big kudos to Kris, my service adviser. More

by karryon_dietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows , Kris

Sep 06, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 04, 2025

Dealership Rating
Employee Rating

Anyways know the service is very much appreciated. I actually don’t have a long wait time when my vehicle is in. Plus I get feed back promptly. More

by MONTEJONIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows , Chris in service

Sep 04, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 01, 2025

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Employee Rating

Good customer service and staff were friendly. Our issue was resolved and we are thankful for that. More

by ylacen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Sep 01, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 29, 2025

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Employee Rating

Very nice place and service crew. Would have liked it if my tires could have been checked and filled though. Otherwise a good job. More

by gj1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Aug 29, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Collision Center Of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 29, 2025

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Employee Rating

I appreciate the prompt, thorough service of my Jeep. Really love the video of the work done. More

by Bob Helbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Aug 29, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 29, 2025

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Employee Rating

I came in for an oil change. The customer service was great. Everything went well More

by jay_thomas94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Aug 29, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Collision Center Of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 28, 2025

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Employee Rating

Very pleased with the service will come back with any problems I have always call Russ Darrow when I have a problem More

by Mamapat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan

Aug 28, 2025

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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