Marty Albee
Marty Albee at Ken Ganley Kia Mentor

Marty Albee

Sales Specialist

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

4.6
25 Reviews
4.6

25 Reviews

Write a Review

25 Reviews of Marty Albee

April 18, 2024

Dealership Rating
Employee Rating

They are wonderful people & take the time to help get you a good deal. I have been dealing with them for years & been very satisfied More

by joan.lee.burkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2024

Ken Ganley Kia Mentor responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2024

Dealership Rating
Employee Rating

Service was awesome and professional I would recommend kia to my friends and family I'm very pleased with their service More

by rondye brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Ken Ganley Kia Mentor responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2024

Dealership Rating
Employee Rating

Friendly, clean, helpful. The only problem is I wasn't aware of how much my insurance premiums would increase. I wasn't told that some insurance companies don't even insure More

by Cappeldorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert

Mar 11, 2024

Ken Ganley Kia Mentor responded

Hi thank you for taking the time to leave us your honest feedback. Someone from our staff will be reaching out to you in the very near future.

February 10, 2024

Dealership Rating
Employee Rating

My recent experience with Ken Ganley Kia in Mentor Ohio was awesome! My salesman Marty was the best! Very knowledgeable and friendly! I’d recommend him Kia in Mentor to anyone. Great experience! More

by Opie1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko

Feb 12, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks for the recommendation, and have an amazing day!

January 31, 2024

Dealership Rating
Employee Rating

They told me the kia sportage I purchased brand new had certain options I wanted..I wasent one mile from dealership and called them to tell them those options they said it had ,it didnt.They said sorry,you More

by Superdutylariat08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eugene Gritsenko, Sean Carlson

Feb 02, 2024

Ken Ganley Kia Mentor responded

While we appreciate all reviews that are given, after looking into this matter, it is my understanding that the trim levels were thoroughly explained and confirmed prior to delivery of the vehicle chosen. We are sorry to hear that you are not happy with the vehicle you purchased. In regards to the submitted Kia review, please reach out to me directly so that we can discuss your concerns further, and I can better explain the process of such, and how reviews are handled. Thank You, Tony Dardis Customer Relations Manager 440-953-1000 ext 221

Feb 02, 2024

Superdutylariat08 responded

If they where telling the truth, your salesmans wouldent pf been sitting in the passenger seat pointing out where that option was on the steering wheel. He knew very well i drive over 120 miles a day for work and that adaptive cruise control was the MAIN option i needed..If he wasn't lying about the options i would of been able to fill out my own survey about my experience and not be on here..I was also told it had a heated sterring wheel,like it shows on there website,which he said was activated through the climate controls,.the climate controls have nothing to do with that and is located in between of the heated seat buttons So either your salesman has no idea abut the vechiles he is selling or purposely lied to us.If they wanted to make this right he would of said come back to the delarship when i only put a half a mile on it THEY HAVE DONE NOTHING TO AT ALL TO HELP WITH THIS. Except we will buy it back at a used vechile price

Feb 02, 2024

Superdutylariat08 responded

.

January 06, 2024

Dealership Rating
Employee Rating

I was greeted as I enter the dealership By two friendly stafff and ask how they could help me. Got me a salesperson right then. Marty Ablee found me what i was looking for and in under 3 hours I was drivin More

by Karhen55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marley Guzman

Jan 08, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 02, 2024

Dealership Rating
Employee Rating

Amazing service and we plan to return for another vehicle. Marty went above and beyond to help make my family feel comfortable. Thank You! More

by Professional
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Ken Ganley Kia Mentor responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

Dealership Rating
Employee Rating

What can I say? Marty and the team gave me the best experience I could ask for! I traveled 12 hours round trip to pick up a used vehicle and was shocked to see the c More

by Gunnkillz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2023

Dealership Rating
Employee Rating

Got a fair deal. Not great but fair. Cars and dealership were clean. I live on the west side so was a very long ride for a car. More

by kdub53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Globokar

Oct 08, 2023

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 07, 2023

Dealership Rating
Employee Rating

It was a very friendly experience and the entire staff were very helpful in my selection of a vehicle. More

by John_sas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson, Jeff Loschert

Oct 09, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

1

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