Mary Boulahanis | Page 11

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for the 5-Stars! We are working on the wait, but in the meantime - thank you for your patience! Let us know when you need us again, and we'll be ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Luisa! We appreciate your trust, and we thank you for your kind words. Mary does an amazing job for our guests - thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Ms. Donna, we can see that you are upset, and apologize if you've had a bad experience. We would like the opportunity for our service manager to discuss this with you. Unfortunately, we do not have any contact information needed to look into this matter. Please contact me directly, and I will be happy to help address your concerns. We look forward to your call and clearing this up; have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Jeff, thanks for trusting our team at Maus Nissan to keep your vehicle in optimal condition! Please let us know the next time you need us, and we'll be ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting us at Maus Nissan, Jennifer! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

We can see that you are upset, and for that, we apologize. We take the service we provide our guests seriously, so when we see someone disappointed, and lacking the value they were seeking, we know that something went amiss. We are having our Service Managers review your visit, and they will reach out as soon as possible, to see how we might be able to help. Please contact us if you have any other questions, and we'll be happy to address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Jorge! We appreciate your trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, RoadRunner! We appreciate your trust, and we thank you for taking the time to leave us this review. We'll need a little more information to help resolve you concern; so, please contact us directly, we will be happy to help! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

We can see that you are disappointed with your visit, and so are we. We ask our advisors to keep our guests updated on the status of their vehicle, plain and simple. We want to have our service management review what happened, and then reach out to see how we might make things right; however, we will need more information to be able to look this visit up and call you. Please contact me directly, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, g4kqjve! We appreciate your trust, and we thank you for your recommendation. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you, and we'll have plenty of coffee ready! Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138