Mary Boulahanis
Mary Boulahanis at Maus Nissan of New Port Richey

Mary Boulahanis | Page 16

Service Advisor

Maus Nissan of New Port Richey

3939 US Highway 19
New Port Richey, FL 34652

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4.6
233 Reviews
4.6

233 Reviews

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233 Reviews of Mary Boulahanis

April 18, 2024

Dealership Rating
Employee Rating

Very nice service pleasant workers clean environment deliver service upon a time I can w av it for my next service More

by kaligata68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Maus Nissan of New Port Richey responded

Thank you very much, Kaligata68! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

April 18, 2024

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Good good good Good good good Good good good Good good good Good good good More

by VINCENTINFANTI
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Maus Nissan of New Port Richey responded

Thank you for taking the time to leave us a review, Vincent! We appreciate your kind word and 5-Stars! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

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Employee Rating

I love my car but I brought it in end of 2023. Keep in mind this was before I even made my first payment on the car. I had issues with the battery. When I came to pick my car up I was very aggress More

by BETH1412001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jaryd Gerhart, Cristian Sanchez , Anyela Martinez

May 02, 2024

Maus Nissan of New Port Richey responded

Beth1412001, we appreciate the opportunity to earn your business, and we thank you for taking the time to leave us this review. While 4 out of 5 stars seems pretty good, we were disappointed to read your review, and realize that you didn't truly have an exceptional experience with us, in the past. We apologize, and want to make it right. Unfortunately, we do not have enough contact information here to call you, so please reach out to me directly, and I will look into what happened, and how we can best serve you going forward. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

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Employee Rating

All staff here goes above and beyond, they are hones about everything I would recommend More

by doahben27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keegan Boylan, Sal Iacono , Eddie Aguayo, Michael Hassett, Lance Johnson, Anyela Martinez, Nedy Melo, John Thorne

Apr 29, 2024

Maus Nissan of New Port Richey responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

April 18, 2024

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Employee Rating

I believe the dealership did what it could but it is up Nissan engineering to solve this problem More

by Oscar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hassett

Apr 21, 2024

Maus Nissan of New Port Richey responded

We apologize that you are going through this, Oscar, and we share in your frustration. No one wants to be having glitches with your new radio system, and as soon as Nissan engineers come up with a fix, we will get your vehicle squared away! Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

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Employee Rating

My experience is very good I like Angela she is very professional and friendly Very helpful with everything I’m very grateful to her and Mays Nissan Thank you More

by JG.ACZOL.STER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anyela Martinez

Apr 29, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, JG! We appreciate your trust, and we thank you for taking the time to leave us a review. Angela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

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Employee Rating

Mary is great! She listens to you and gets you in and out. I am very unhappy with Maus! I can’t believe you are charging a 3% fee to use a card!!! You change en More

by PATTYANN100
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Patty! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing ! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

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Employee Rating

Mary is an awesome, caring service advisor. Totally professional and knowledgeable. I trust her to take care of me and she does a brilliant job at that. More

by Tjwrightiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Aguayo

Apr 29, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Tjwrightiv We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing ! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Dealership Rating
Employee Rating

I take my Altima here and Sal is the best service guy there. He never disappoints and is very attentive to what you're saying about the needs of your car. More

by NAUGHTYSIN269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Sal Iacono

Apr 24, 2024

Maus Nissan of New Port Richey responded

NAUGHTYSIN269 thanks for trusting Sal with your Altima and glad we have not disappointed you!

April 15, 2024

Dealership Rating
Employee Rating

Went for oil change and tire rotation. Charged more than they should have. Advertised a free car wash but this is the second time being there that they didn’t wash my car. Extra fees for c More

by Ruthtaffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Maus Nissan of New Port Richey responded

Ruth, we can see you are upset, and apologize for any frustrations. Simply put, someone here forgot to send your car to the wash- it shouldn't have happened, but it was only human error. We'd be happy to get your vehicle cleaned up for you - just let us know you're on your way- and we'll get it refreshed, in no time! Unfortunately, because bank fees have gone up, there currently is a surcharge for using credit cards, but there is no fee on using a debit card, or cash. You are correct, we do not accept personal checks, as a policy. If you have any other questions, please contact us directly, and we'd be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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