Mary Boulahanis
Mary Boulahanis at Maus Nissan of New Port Richey

Mary Boulahanis | Page 5

Service Advisor

Maus Nissan of New Port Richey

3939 US Highway 19
New Port Richey, FL 34652

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4.6
233 Reviews
4.6

233 Reviews

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233 Reviews of Mary Boulahanis

September 24, 2024

Dealership Rating
Employee Rating

John was very helpful and insightful. I appreciated his advice. Next time we come I will try and see if he is available. More

by KRISTASTRONG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Norori , John Thorne

Sep 29, 2024

Maus Nissan of New Port Richey responded

John is one of our best, and his customers are, too! Thanks for trusting our Service Department at Maus Nissan, Krista! We look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 24, 2024

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Very nice location, attentive customer service reps. Job was donde accordingly and was kept informed on the progess More

by jovin1225
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Jose! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 20, 2024

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Employee Rating

The ONLY reason I continue to have my maintenance service done here is because of my service advisor Mary B. She is caring and most importantly honest. I’ve had other advisors who were less than honest about More

by B
Recommend Dealer
Yes
Sep 22, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department, B! We appreciate you taking the time to leave us a review, and thank you for your feedback! Mary does a fantastic job for our guests - thanks for recognizing her. We are disappointed that you've not had better experiences with our other staff, and would like to learn more about what happened, so that we can address your concerns, and improve the service we provide. Please contact us directly if you have any other questions, and we'll be happy to help, as there is not enough information here to be able to identify and reach out to you. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 20, 2024

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Employee Rating

I've been going to Maus Nissan for years now and everyone have been very helpful. Mary is one of my favorites for service. More

by twiliams71175
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Darmin Topalovic, Tiffany Norori , Michael Hawkins, Lance Johnson, Anyela Martinez, John Thorne

Sep 22, 2024

Maus Nissan of New Port Richey responded

T Williams, we love our customers, and are glad that it shows! Mary is phenomenal - thanks for recognizing her! We are thrilled that we were able to show you we care, and we look forward to serving you for years to come, so please let us know if there's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

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The advisors are great there. The technicians and staff keep my car running like its brand new! More

by JKOHL58.JK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Norori , James Swanson

Sep 22, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words and 5-Stars! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family - that's the #MausDifference! We look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

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Tiffany was very helpful and informative. Her customer service and communication is superior and I highly recommend her to other Maus Nissan customers. More

by hhalilic
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keegan Boylan, Sal Iacono, Tiffany Norori , Eddie Aguayo, Michael Hassett, Lance Johnson, Anyela Martinez, John Thorne, Christian Sanches

Sep 22, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Hakija! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany is awesome - thanks for recognizing her! We're thrilled that you are so happy, and look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 18, 2024

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They are friendly and helped me understand what was covered under my extended warranty and what wasn’t More

by m.weis1014
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 21, 2024

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Marissa! We appreciate your continued trust, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

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Rotate and BALANCE of tires should always be a thing. Misconception through the years of service More

by asammartano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Norori

Sep 21, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Anthony! We appreciate your trust, and we thank you for taking the time to leave us a review. We apologize if there was any confusion, and are having our Service Management review your visit, and they will reach out to explain what was and what wasn't done, and why. We do look forward to serving you again, so please let us know if there's anything else we can do for you. Thank you for being a part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 16, 2024

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Employee Rating

Mary was great as always. Thanks to Maus and Mary . We will see you'll next time More

by Bob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Norori

Sep 21, 2024

Maus Nissan of New Port Richey responded

Here at Maus Nissan, we love our customers, and are glad that it shows! Mary does a phenomenal job taking care of our guests - thanks for recognizing her! We look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

Dealership Rating
Employee Rating

My wife and I were lied to, told we needed an alignment when we dropped of our Murano. Then when my wife picked up the vehicle she was told all we needed was a rotation and balance which Mary claimed we ha More

by chas0848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2024

Maus Nissan of New Port Richey responded

We can see that you are disappointed with your recent visit, and apologize if you've had a bad experience. We take accusations of lying very seriously, and will have management look into what happened, and then reach out to you. If you have any other questions, please don't hesitate to call us directly, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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