Mary Stienke
Mary Stienke at Gates of Granger

Mary Stienke | Page 33

Service Consultant

Gates of Granger

12815 IN-23
Granger, IN 46530

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4.7
332 Reviews
4.7

332 Reviews

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332 Reviews of Mary Stienke

July 23, 2019

Dealership Rating
Employee Rating

Accommodating Gates was very accommodating and worked hard to identify the noise we were hearing. This involved two diagnosis visits (though only charged the fee on More

by Kaely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2019

Dealership Rating
Employee Rating

5,000 Mile Car Service Once again, Gates service was fantastic. Dropped vehicle off Bam 45 minutes later Mary called to say it was ready. The timeframe was more than fanta More

by JFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2019

Dealership Rating
Employee Rating

SERVICE DEPARTMENT THANK YOU FOR TAKING VERY GOOD CARE OF MY VEHICLES. IT GIVES ME COMFORT AND PEACE OF MIND TO KNOW MY VEHICLE IS WELL CARED FOR. More

by MSTEINKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bombrys, RYAN KEETON

May 08, 2019

Dealership Rating
Employee Rating

Never again Worst customer service and dealership I've ever stepped foot on. Never going to ANY gates ever again and highly recommending my friends n family to st More

by lildiesel313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Gard , Chris Bombrys, Clint

May 08, 2019

Gates of Granger responded

Lildiesel313, We are very sorry about your experience with Gates of Granger. Our goal with every customer is to treat them like family because Gates is family owned and operated. We would like to be able to reach out to you so we can try to help make a bad experience a good one. Could you please provide us additional contact information so we can communicate easier? Thanks again for your input and we look forward to hearing from you soon. Gates of Granger Customer Support Team

May 08, 2019

Gates of Granger responded

We're sorry for your bad experience but unless we know who you are or more details about what happened, there is nothing we can do. Typically when we see vague reviews like this, it usually means they are not from a real customer and we'll get it removed. If you are real and you did have a bad experience, please provide your full name and number, so we can contact you.

May 08, 2019

lildiesel313 responded

No. I dont need anymore headaches from what you guys consider costomer service.

May 09, 2019

lildiesel313 responded

Yeah go ahead and remove my real review. Run from the problem. Just one more thing to check off on why you guys wont ever get my business again

May 05, 2019

Dealership Rating
Employee Rating

Returing customer... Gates of Granger have been very good towards my years of purchasing vehicles. Sure there are moments of differences in price, trade-ins, but at the en More

by rvmiddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse McCombs , Alex Murray

April 29, 2019

Dealership Rating
Employee Rating

Great service- in and out! I've been bringing my car to GATES for oil changes for several years- I've never had a bad experience! Would recommend this location. More

by TLSHEPPA
Recommend Dealer
Yes

April 19, 2019

Dealership Rating
Employee Rating

Easy in and quick service! Got in and got oil changed in a timely manner. Great costumer service. Would recommend to anyone. Keep up the good work! Thanks again. Mike More

by MJP575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bombrys

April 15, 2019

Dealership Rating
Employee Rating

Toyota Service Austin and Mary. Best service people I ever met Been going here ( Gates granger) for many years and for all of my cars. I buy all my cars from More

by SWKLEIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin

March 27, 2019

Dealership Rating
Employee Rating

#1@ Customer Satisfaction Left my Ford Escape on Sunday to be worked on Monday. Early in the morning I was adviced of the problems and the cost. They worked on a harness that w More

by MARIZMEN45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2019

Dealership Rating
Employee Rating

Service is important A great service rep and service. Great place to buy a car. Several family members have bought cars here. I would buy again. Thank you More

by CK2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Murray

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