Masihullah Sarferaz

Excellent customer service with good communication and knowledgeable about the the product they have on lot knowledgeable about the the product they have on lot More

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Leasing a car at Elk Grove Hyundai was a great experience - again! Masi worked with me from his initial phone call through the purchase and then followed up with calls to make sure all is going well with my - again! Masi worked with me from his initial phone call through the purchase and then followed up with calls to make sure all is going well with my new Ionic 5. What impresses me most about Elk Grove Hyundai is their transparency. At other dealerships, I expect to have to haggle and hope to get a good deal. At Elk Grove, they go straight to the best deal they can offer. Thanks go out to Masi and associates. More

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Masi was helpful and explaining the car specifics to me. I was able to test drive two of my choice cars and compare them. It was a good experience, customer friendly, and good customer service. Fernando, th I was able to test drive two of my choice cars and compare them. It was a good experience, customer friendly, and good customer service. Fernando, the finance manager, was helpful and going through the paperwork I need to understand and sign. They are all very patient and understanding with me, making my car purchase a smooth experience. Thank you Hyundai Elk Grove. More

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Very clean dealership, very professional sales people and sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re looking to buy a new car. More

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Horrible sales strategy. I brought in an advertising offer for $159 leasing rate per month for a 2024 Ioniq 5. After the test drive we sat down to look at the numbers and the I brought in an advertising offer for $159 leasing rate per month for a 2024 Ioniq 5. After the test drive we sat down to look at the numbers and their first offer was $ 499 leasing rate. When I was asking to explain the difference between the advertised $159 and offered $499 they let me wait another 15 minutes and then came back with a $350 leasing rate. This went on for 2 more times and overall 1 hour of waiting. I finally asked for the sales manager and they finally gave me the real leasing rate. I don’t understand that car dealers are still out there to screw every customer with fantasy prices. If I wouldn’t have declined the initial price, I would have paid almost $8000 more in leasing rate. THIS IS ABSOLUTELY UNACCEPTABLE ! More

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They were great to work with, Friendly and helpful. Ask for Carlos in sales. He helped me find the car i was looking for. Ask for Carlos in sales. He helped me find the car i was looking for. More

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Joseph was really helpful. He made sure all of our questions were answered. We appreciated his honesty. He made sure all of our questions were answered. We appreciated his honesty. More

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