Mason Hermes | Page 5

Very professional and well done My entire experience from buying the car a year ago to the service has been great. Love the Alfa Stilvio QV, incredible vehicle to drive My entire experience from buying the car a year ago to the service has been great. Love the Alfa Stilvio QV, incredible vehicle to drive More

by JIM.GRAFSTROM Verified Customer Verified Customer

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Always a Great Experience For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doi For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doing their jobs"; they go far beyond merely being professionals — they're invested in their business, and genuinely nice people. The car business can be nerve-wracking. Buying, trading or getting your vehicle serviced or repaired usually isn't high on a person's list of "fun things to do", but these people actually make it pleasant. I've never said that kind of thing about any other dealership except this one. If they were asked to write a review of me it might sound like this: 'Here he comes again, always claiming he's old and crabby, as usual, but he's always smiling when he comes in, and smiling when he leaves." I already miss the car I traded in, but I'm sure enjoying the new-to-me car I drove off with. Thanks to each and all of you! More

by HOWNOWCB Verified Customer Verified Customer

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Great service Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! W Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! Will come back. More

by kamirales Verified Customer Verified Customer

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Awesome Great service. Fast and professional. Yes I would recommend this dealer. keep up the good work guys and make sure you put the Spider in the showroom d Great service. Fast and professional. Yes I would recommend this dealer. keep up the good work guys and make sure you put the Spider in the showroom display. Thanks and I love my Stelvio More

by SAM.DRY Verified Customer Verified Customer

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license plate mounting. I think I spent about two hours at dealership which should have taken 1 hour. when I got home 170 miles found out license plate brackets were not inst I think I spent about two hours at dealership which should have taken 1 hour. when I got home 170 miles found out license plate brackets were not installed. they were in hatchback in package. How can you remedy situation without me returning to dealership. I will not drive 370 miles round trip. This is the front brackets. More

by GGRAN Verified Customer Verified Customer

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Mason made the process of buying a used car very easy. He let me decide on my own timeline and I appreciate that. Great experience. let me decide on my own timeline and I appreciate that. Great experience. More

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Honest, fair dealership for buying a used car Mason was the salesperson I worked with. He was very straightforward, answered all my question, ran a carfax report at my request. The dealership even Mason was the salesperson I worked with. He was very straightforward, answered all my question, ran a carfax report at my request. The dealership even offered me a ride as I had no car. I brought a friend and she told me she would like to send her daughter there to find a car. My purchase was a 2010 Ford Fusion in exceptional condition.I Iooked at several cars on the internet before finding this car.. There was no pressure, just honesty and explanation of the benefits and process. Thank you! More

by Christa Verified Customer Verified Customer

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great salesperson and service Mason, I just wanted to thank you, and Fiat Alfa Romero for the exceptional service, and royal treatment that I received from the moment I stepped ont Mason, I just wanted to thank you, and Fiat Alfa Romero for the exceptional service, and royal treatment that I received from the moment I stepped onto your lot. Your professionalism, knowledge, and personal care, and handling of my overall experience was absolutely wonderful, and greatly appreciated. I will not hesitate to recommend your dealership, and yourself as a fantastic salesman to others. please forward, and show this msg. to the powers that be...please. I will keep in touch. Thanks So Much again. Keith C. More

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Awesome Every person at this car dealership was extremely helpful and kind. We are recommending all our family and friends to go there! Mason really knows car Every person at this car dealership was extremely helpful and kind. We are recommending all our family and friends to go there! Mason really knows cars! More

by KEVLIZTUMA Verified Customer Verified Customer

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Never had more fun purchasing a car! Mason was such a huge help. He answered all our questions about purchasing vs leasing, available options, and servicing needs. A day at the dealership Mason was such a huge help. He answered all our questions about purchasing vs leasing, available options, and servicing needs. A day at the dealership can be long but Mason and the guys made us feel at home and cared for. We also felt really confident about the car we drove home!! More

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