Mason Sarro-Twickler
Mason Sarro-Twickler at Shaker's Family Hyundai

Mason Sarro-Twickler

Product Consultant

Shaker's Family Hyundai

674 Straits Turnpike
Watertown, CT 06795

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Mason Sarro-Twickler

November 06, 2026

Dealership Rating
Employee Rating

This is my 3rd time coming to shakers family Hyundai, this time around Mason and Chris helped me tremendously. Mason was very helpful and kind, and Chris was very helpful in helping set up the blue link More

by Theresa
Recommend Dealer
Yes

Other Employees Tagged: Kyle Garvin, Chris Maxfield

Nov 06, 2026

Shaker's Family Hyundai responded

On your third visit, we’re happy Mason’s thoughtful assistance and Chris’s help setting up Bluelink added to your experience with your new Tucson. Thank you for choosing our team again!

Nov 06, 2026

Theresa responded

I want to thank Mason for his hard work to make this my 3 time getting a hyundai. Explained what offers hyundai was running. But any time I went to shakers everyone was very pleasant. Today Chris was a big help to Mason to get bluelink set up.An the finance department he made it very smooth an quick to get me out of there. Thanks Shakers

October 24, 2026

Dealership Rating
Employee Rating

Mason and Chris were deeply helpful finding us a preowned Volvo we were hunting for, zero pressure experience that felt nothing like a car dealership & even helped sort out an issue with our title for our tr More

by nickzeid
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Maxfield

Oct 24, 2026

Shaker's Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2026

Dealership Rating
Employee Rating

Mason and Chris were great to work with. Definitely too notch salespeople. Took good care of us. More

by rcolicchio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Maxfield

Oct 24, 2026

Shaker's Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 14, 2026

Dealership Rating
Employee Rating

Mason was tremendous! Great experience at Shaker’s Family Hyundai. Additionally, Chris’s assistance with Bluelink provided us with the Dynamic Duo! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2026

Shaker's Family Hyundai responded

Your new Palisade is in great hands. Hearing that you found Mason’s support tremendous means a lot to our team. Our team is pleased we could set up BlueLink for you.

October 05, 2026

Dealership Rating
Employee Rating

I wrote a review on the Wednesday 30th of September for some reason I do not see it i bought a car on the 29th of September left dealership after 6pm went back on the 30th of September around 10am I let th More

by Rosannerotz
Recommend Dealer
No

Other Employees Tagged: Kyle Garvin , Sales

Oct 10, 2026

Shaker's Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

September 26, 2026

Dealership Rating
Employee Rating

This dealership was extremely easy to work with and a big thankyou to mason as well for making its such a smooth experience! More

by kacib8806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2026

Shaker's Family Hyundai responded

Knowing you found purchasing your Subaru Crosstrek so easy means a lot to our team. We’re pleased Mason could ensure such a seamless experience for you.

September 22, 2026

Dealership Rating
Employee Rating

Was great working with Mason- great vibes and got me into a new Tuscon! 10/10 would recommend- hes a great guy. 🤝 More

by Kennydrumjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2026

Shaker's Family Hyundai responded

Thank you for the five-star rating and recommendation! We’re glad Mason’s friendly approach got you into your new Tucson, and we hope you enjoy every mile.

September 18, 2026

Dealership Rating
Employee Rating

Chris and Mason my two salesmen were fantastic with helping me finalize my purchase of my new vehicle. AJ the manager was very helpful and made the purchase of my new vehicle go perfectly well also. My More

by janicemendez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Maxfield, Keshawn Wright , AJ, Wyatt

Sep 18, 2026

Shaker's Family Hyundai responded

Our sales team enjoyed guiding you, especially Mason and Chris, through every step of purchasing your used Hyundai Tucson. We’re glad our manager and finance manager could keep the process seamless and that our mechanic’s expertise gave you confidence. Your A+ rating and kind words mean a great deal to our team.

September 12, 2026

Dealership Rating
Employee Rating

Mason and Chris were terrific from start to finish! They were incredibly helpful and thorough. They made the process feel easy. More

by EmilyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Maxfield , AJ

Sep 12, 2026

Shaker's Family Hyundai responded

Your praise of Mason and Chris’s thorough and helpful support reflects our aim to make every step straightforward. Hearing that the purchase of your used Hyundai Tucson felt effortless means a lot to our team.

September 04, 2026

Dealership Rating
Employee Rating

Excellent experience. Recognized my eagerness to get through the process quickly and did his best to accommodate without my having to ask which I really appreciated. More

by ray.neshko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keshawn Wright

Sep 04, 2026

Shaker's Family Hyundai responded

Your feedback about anticipating your desire to move quickly through the purchase of your Jaguar F-PACE highlights our commitment to attentive service. Knowing you appreciated us accommodating you without you having to ask means a lot to our team.

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