Matt Bogacki
Matt Bogacki at Boucher Cadillac of Waukesha

Matt Bogacki

Express Service Advisor

Boucher Cadillac of Waukesha

2145 E Moreland Blvd
Waukesha, WI 53186

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Matt Bogacki

August 30, 2025

Dealership Rating
Employee Rating

Always a pleasure going into a service department. Everybody is polite and helpful and explains everything thoroughly….. More

by FENNINGER.RICHARD
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

July 01, 2025

Dealership Rating
Employee Rating

They are quick, nice and very friendly. . They know me which is very nice. Love the shuttle driver! Super nice More

by Prmat2255
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

June 07, 2025

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Nice and convenient! Good for car and personal too. They clean and wash my car too!! More

by Lianlian
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 07, 2025

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

May 05, 2025

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Employee Rating

The service department was on point as usual…and they didn’t forget the cookies. Well done. More

by Pass
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 05, 2025

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

April 03, 2025

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Employee Rating

This is a warning to all bitcoin investors. Don’t be a victim. Most investments and most of the companies out there are fraudulent. They are all scams. I have been a victim of their activities. More

by Maggie Alfred
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 03, 2025

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

March 29, 2025

Dealership Rating
Employee Rating

Clean, polite, and knowledgeable. That is what i have and this is now 15 words More

by jacobmassaro
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. John Kaiser Service Manager 262-754-9600

January 21, 2025

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Employee Rating

Got charged two different prices for the same service on two different cars. Don’t like it at all More

by Z004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2025

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Kaiser Service Manager 262-754-9600

December 25, 2024

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Always a great experience, great customer service, overall great service, I have not one complaint. More

by DETRACALLAHAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Colla

Dec 30, 2024

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

December 19, 2024

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Employee Rating

Great service and hospitality is always put on display at this cadillac dealership right next to my home..!!! More

by jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

October 29, 2024

Dealership Rating
Employee Rating

Service/parts does a great job either solving and or attempting to solve our concern More

by LANCE.PARKS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Ringersma

Oct 30, 2024

Boucher Cadillac of Waukesha responded

Hi Lance – We’d like the opportunity to learn more about how we could have made your experience a 5-star one. Please feel free to reach out to our General Manager, Jim Kemp, at 262-754-9600. We look forward to hearing from you!

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