Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.

Matt Crocker | Page 10

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
250 Reviews
4.9

250 Reviews

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250 Reviews of Matt Crocker

October 04, 2024

Dealership Rating
Employee Rating

Quick and efficient service always any problems fixed the first time. And always in constant communication about everything More

by TELLIER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero, Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Oct 07, 2024

Robertsons GMC Truck, INC. responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our quick and efficient service at Robertson's GMC. It's great to hear that we’ve been able to address any issues promptly and keep you informed throughout the process. We look forward to serving you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 30, 2024

Dealership Rating
Employee Rating

Regular maintenance visit done beyond expectations again. Great job by all involved , thank you very much! More

by tysdad115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Liz Sellinger, Andy Stevenson

Oct 01, 2024

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that your regular maintenance visit exceeded your expectations. At Robertson's GMC, I strive to provide top-notch service to all our customers. I appreciate your support and look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 28, 2024

Dealership Rating
Employee Rating

A very nice experience dealing with this Robertson's GMC, no pressure and deal done quick. It was important that I new what I was looking for. Josh was great and had the car delivered to me. Thank you More

by bcocci57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Robertsons GMC Truck, INC. responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a nice experience with us at Robertson's GMC. It's great to know that Josh provided excellent service and made the process quick and convenient for you. I look forward to assisting you again in the future! Safe travels in your new car! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 27, 2024

Dealership Rating
Employee Rating

Excellent service, it was fast, I was kepted updated and no pressure to do anything I didn't want. More

by beagles3jeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Robertsons GMC Truck, INC. responded

Thank you so much for your fantastic review! I'm thrilled to hear that you experienced excellent service at Robertson's GMC. It's great to know you appreciated the fast service, regular updates, and our no-pressure approach. I look forward to assisting you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 26, 2024

Dealership Rating
Employee Rating

Great fast customer service service advisors very informative and listen to your items that need to be addressed More

by Woodguy6179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Saltalamacchia

Sep 27, 2024

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our fast customer service and that our service advisors listened to your needs. At Robertson's GMC, we strive to provide informative and responsive service to all of our customers. We look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 23, 2024

Dealership Rating
Employee Rating

Great service, Kevin was awesome. Will recommend to all my friends. Very friendly and helpful service. More

by cparker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero, Andrew Robertson, Jim Morrill , Liz Sellinger, Cam Shanahan, Mike Shanahan, Andy Stevenson, Karl Torrance, Kevin Crosby

Sep 24, 2024

Robertsons GMC Truck, INC. responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with Kevin at Robertson's GMC. Your recommendation means a lot to me, and I look forward to assisting you and your friends in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 20, 2024

Dealership Rating
Employee Rating

Great experience all personnel were very help and thoughtful of my needs and wishes . Finance Minister was on the ball and very supportive . I have very happy with this dealership. Will be back in tw More

by robertfeaglesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero , Shelby Fuller, Liz Sellinger, James Timilty

Sep 24, 2024

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our team at Robertson's GMC. It's wonderful to know that our personnel were helpful and attentive to your needs. I appreciate your support and look forward to welcoming you back in two years! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 29, 2024

Robertsons GMC Truck, INC. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Dealership Rating
Employee Rating

Long time customer with many new truck purchases. All serviced at Robertsons. Long drive but worth it. More

by VSP40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero, Jim Morrill , Liz Sellinger, James Timilty

Sep 24, 2024

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! I'm thrilled to hear that you continue to choose Robertson's GMC for your truck purchases and servicing, despite the long drive. Your loyalty means a lot to me, and I look forward to serving you for many more years to come. Safe travels, and see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 29, 2024

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! I'm thrilled to hear that you continue to choose Robertson's GMC for your truck purchases and servicing, despite the long drive. Your loyalty means a lot to me, and I look forward to serving you for many more years to come. Safe travels, and see you again soon!Sincerely,Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 24, 2024

VSP40 responded

Dear Ali Great crew! Will be putting in a order for a 2025 soon.

Oct 05, 2024

VSP40 responded

Just put in an order for a new 2025 1500 with Jim.

September 20, 2024

Dealership Rating
Employee Rating

Had to reschedule appointment, but was able to get another one very quickly the service department from start to finish did an excellent job. The technician who serviced my vehicle did an excellent jo More

by Nick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger, Andy Stevenson

Sep 24, 2024

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that our service department was able to accommodate you quickly and that you had an excellent experience from start to finish. Your satisfaction is our priority at Robertson's GMC, and I appreciate you taking the time to share your thoughts. I look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 24, 2024

Nick responded

Good morning Ali, I hope this message finds you well, I appreciate you and your dealership for the customer service you provided and the warm and friendly atmosphere that was present. I felt I was respected and that I was valued as a customer something that seems to be missing at times and taken for granted in today’s world. Keep up the good work! Sincerely, Nick Martin

September 18, 2024

Dealership Rating
Employee Rating

Very happy with service start to finish. Got an appointment fairly quickly. Was easily able to add a detail to it and got it back a day later. More

by DEILERTSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Robertsons GMC Truck, INC. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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