Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.

Matt Crocker | Page 17

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
274 Reviews
4.9

274 Reviews

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274 Reviews of Matt Crocker

February 16, 2024

Dealership Rating
Employee Rating

It is a long drive but worth it ! I have been getting work done at Robertsons for many years. More

by VSP40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Liz Sellinger

Feb 20, 2024

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review and for traveling to Robertson's GMC from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Feb 23, 2024

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 14, 2024

Dealership Rating
Employee Rating

The staff are considerate and attentive to the customers needs. They are very knowledgeable and it is a pleasure bringing my vehicle to Robertson’s. More

by l.nickinellojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia

Feb 16, 2024

Robertsons GMC Truck, INC. responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 12, 2024

Dealership Rating
Employee Rating

Great service thanks ,highly appreciate your help. Will be back soon with other truck , thanks again More

by AEGUS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Feb 14, 2024

Robertsons GMC Truck, INC. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 08, 2024

Dealership Rating
Employee Rating

Great service. We were kept informed of the repairs that needed to be done and they were done in a timely manner. More

by JANETSEMAIL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Feb 09, 2024

Robertsons GMC Truck, INC. responded

I am thrilled to read your review, Janet! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and I am glad we delivered on providing exceptional service. I can't wait to welcome you back for more wonderful experiences! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 02, 2024

Dealership Rating
Employee Rating

Very pleased with the service I received in the service department. Professional, got me in and out faster than expected. More

by dkoenig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Liz Sellinger

Feb 05, 2024

Robertsons GMC Truck, INC. responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Robertson's GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 30, 2024

Dealership Rating
Employee Rating

Didn’t get what was supposed to be fixed fixed. Two days later same isssues More

by chwellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Morrill

Feb 01, 2024

Robertsons GMC Truck, INC. responded

Thank you for reaching out to us about your service experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact me at your earliest convenience so I may address this further. Thank you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 15, 2024

Dealership Rating
Employee Rating

The service department had the vehicle back to me in under 24 hours after it was towed to the dealership with a major issue. Excellent turn around time. More

by Kkeane1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Saltalamacchia, Liz Sellinger

Jan 19, 2024

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 30, 2023

Dealership Rating
Employee Rating

Great staff. They keep inform at all times with what’s going on with car. More

by jenniferducharme289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Robertsons GMC Truck, INC. responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2023

Dealership Rating
Employee Rating

Top notch service. The staff is always friendly and I am always greeted with a smile when I walk in the service department. I am kept in the loop on what service is ne More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Dec 19, 2023

Robertsons GMC Truck, INC. responded

KG, thank you for this amazing review of your experience with our team here at Robertson's GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Dec 20, 2023

Robertsons GMC Truck, INC. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2023

Dealership Rating
Employee Rating

Over the years, I've owned (or leased) vehicles from GM brands in multiple locations, so have been to multiple dealerships for buying/leasing and service. Hands down, Robertson's is the best of them! The More

by PrettyBeast2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger, Andy Stevenson

Dec 17, 2023

Robertsons GMC Truck, INC. responded

Thank you so much for your positive comments about Robertsons GMC Truck, INC.! We look forward to your next visit! Take care!

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