Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.

Matt Crocker | Page 20

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
249 Reviews
4.9

249 Reviews

Write a Review

249 Reviews of Matt Crocker

August 12, 2023

Dealership Rating
Employee Rating

My wife said you went above and beyond what was expected for the service we had performed More

by mgulya1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 15, 2023

Robertsons GMC Truck, INC. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 11, 2023

Dealership Rating
Employee Rating

I bought my 2019 GMC pickup truck at Robinsons GMC. So glad that I dealt with such a great dealership since then I've had continuing service with Robinson's GMC I can't thank them enough, for returning More

by antone205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Shelby Fuller, Barry Ribeiro, Tony Saltalamacchia, Liz Sellinger, Peter Slezak, Andy Stevenson

Aug 14, 2023

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Liz and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, I'm so glad you enjoyed your free oil change! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Dealership Rating
Employee Rating

Service department is very courteous and mostly on time some times it is difficult to get an appointment More

by Davehatton305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Aug 11, 2023

Robertsons GMC Truck, INC. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Dealership Rating
Employee Rating

Robertsons NEVER disappoints! !! Flexible, helpful, positive energy and overall great customer service! Easy in and easy out! More

by LYNNROSE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Jeremy Fuller

Aug 11, 2023

Robertsons GMC Truck, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robertson's GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

Had an issue with my new truck brought it in and they got it right in they had to keep it overnight they gave me a loaner vehicle they called me the next morning and told me when they should have it done. Th More

by wte62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Robertsons GMC Truck, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

I THOUGHT THE SERVICE WAS GOOD , AND THAT IS WHY I COME BACK . HAPPY WITH MATT AND REPAIR SERVICE....... More

by LRENCURREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

Quick and reasonable negotiations at a great price. I live in Maine and the dealerships up here had ridiculously high prices and were not willing to negotiate much on pricing. My nephew told me More

by RCSNYDER1124
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cam Shanahan

Aug 10, 2023

Robertsons GMC Truck, INC. responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

thr people are always very nice to you and very helpful to solve all your needs. More

by KARINEBEARSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Dealership Rating
Employee Rating

Always excellent service and easy purchasing For the busy person very simple for the customer which for someone like me is appreciated More

by mummamarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Dealership Rating
Employee Rating

They are mostly good but never seem to have an intelligent answer for why they can't do something right. The people are nice and polite but the work mostly seems to be a challenge. More

by BURRCONSTRUCTION54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you for sharing your feedback with us. At Robertson's GMC, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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