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Matt Crusan
40 Reviews
Dealership Experience
2 yrs, 10 mos
Industry Experience
9 yrs, 4 mos
40 Reviews
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40 Reviews of Matt Crusan
April 18, 2024
Matt was very knowledgeable and helpful. I told him what I was looking for in a car and he found EXACTLY what I wanted and I had my car in less than 2 business days. Frank is a financing exp I told him what I was looking for in a car and he found EXACTLY what I wanted and I had my car in less than 2 business days. Frank is a financing expert and got me lower interest rates than I thought possible with my credit. Jamil had assisted throughout and was personable and knowledgeable. Overall 10/10 experience. Wait times were next to nothing and couldn’t be happier! More
by devymitchell1995
Verified CustomerOther Employees Tagged: Jamil Karimi , Frank
April 03, 2024
Matt did a great job juggling two customers! I purchased from out of state so when I arrived Matt had to split his time between myself and a customer already taking delivery of their vehicle. He I purchased from out of state so when I arrived Matt had to split his time between myself and a customer already taking delivery of their vehicle. He was efficient and thorough, but never rushed, during his walk-through of all the fun and features of my Mazda 3! Also, Stephanie in Finance is very knowledgeable and thorough as well. Great team! More
by jjacques
Other Employees Tagged: Stephanie Cassella
March 03, 2024
I didn't work with the service department, but returned to DePaula for my second lease because of my prior positive experience. to DePaula for my second lease because of my prior positive experience. More
by jackwelshdesign
Other Employees Tagged: Jamil Karimi , Stephanie Cassella, Albert Rodriguez
February 24, 2024
We were walk ins having visited 2 other dealerahips prior that day. My wife originally didnt even want to look at the Mazda she had a prejudgement on its quaility. However we decided to give it a fair chance that day. My wife originally didnt even want to look at the Mazda she had a prejudgement on its quaility. However we decided to give it a fair chance as it was on our list and we needed a replacement. The salesman Matt was young but not pushy or aggressive. He answered all of our questions in a polite manner and was willing to show us the vehicle twice. As we saw it once that day then contiued to look at the last vehile on the list then return with our children to see if they also like the mazda and fit well. During our purchase we had a hitch, undercoating, and a body coating applied to the car so it had to spend a few days in service. The service dept was kind. They had some funny jokes which were approriate to the situation and made us feel comfortable. There was a delay by a day due to the undercoating so they brought us the car. I can honestly say that has never happened before. Every dealership ive had in the past has made me come collect my car regardless of fault. So my review is an easy 5 stars for both sales and service Great job Depaula Mazda and my cx90 PHEV premium + is amazing. More
by ss_styling
Other Employees Tagged: Dan Furman
January 25, 2024
Thanks for kindly explanation ! every process is passed smoothly and quickly and guide me to install app also every process is passed smoothly and quickly and guide me to install app also More
by tomo.hasegawa
Other Employees Tagged: Todd Brandt , Tammy Meadors, Bill Varrone
December 21, 2023
Absolute great experience from beginning to end, Matt was a excellent at handling the sale, my vehicle was just totaled and he got me in a new 2024 cx5, Stephanie in finance explained all the documents in gr a excellent at handling the sale, my vehicle was just totaled and he got me in a new 2024 cx5, Stephanie in finance explained all the documents in great detail and even introduced me to the service manager. Zero complaints here, thank you for helping me out through this horrible situation. More
by SEANHARRINGTON92
Other Employees Tagged: Stephanie Cassella
November 30, 2023
Friendly, low pressure sales. I felt my sales rep tried to find the best fit for me. I felt respected as a female consumer, which is not always the experience at other dealerships I felt my sales rep tried to find the best fit for me. I felt respected as a female consumer, which is not always the experience at other dealerships. More
by sandylloyd063
November 19, 2023
From the moment we walked in, we were treated with courtesy and respect. The staff were knowledgeable and guided us to the perfect choice of vehicle. Matt, Dan and Stephanie worked as a team to give u courtesy and respect. The staff were knowledgeable and guided us to the perfect choice of vehicle. Matt, Dan and Stephanie worked as a team to give us the best service possible. We recommend DePaula to our friends as the place to go! Love the new building! More
by jcsul
Other Employees Tagged: Stephanie Cassella, Dan Furman
October 08, 2023
Mat was very helpful in completing the process of buying and he was able handle all my queries regarding the vehicle, which was very helpful for someone new to the country. and he was able handle all my queries regarding the vehicle, which was very helpful for someone new to the country. More
by beravi4
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