Matt Hansen
Matt Hansen at Strong Volkswagen

Matt Hansen | Page 35

Finance Manager

Strong Volkswagen

1070 S Main St
Salt Lake City, UT 84101

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5.0
431 Reviews

Matt Hansen is a V.W. enthusiast who has sold Volkswagen's in Salt Lake City for nearly two decades. He has personally owned and/or refurbished nearly all makes of the brand. He enjoys researching and keeping on top of industry advancements. Matt's passion for Volkswagen culture partnered with his superb people skills led him to create the Internet Sales Department at Strong Volkswagen. He is consistently the top salesperson in the state and recognized each year nationally by Volkswagen of America. Matt believes that his customers are top priority and is available for them 24/7. He believes that his clients are not just buying a Volkswagen automobile, but a unique culture. The majority of his customers have purchased repeatedly from Matt and he is thrilled to have their trust, business and friendship.

Dealership Experience

25 yrs

Industry Experience

24 yrs, 11 mos

5.0

431 Reviews

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431 Reviews of Matt Hansen

December 31, 2017

Dealership Rating
Employee Rating

Great experience This is our second Volkswagen from Strong won't be our last! Beautiful dealership with helpful employees they made our family feel comfortable. Thanks More

by Jetta2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2017

Dealership Rating
Employee Rating

Quick and painless I gave the dealership a 5 star rating because of the overall experience. I dealt with Matt Hansen and he understood what I wanted to do. He kept it qu More

by cfischrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Bracken

December 19, 2017

Dealership Rating

Left the dealership happy, 180 the next business day My wife and I have been looking for a Volkswagen Golf TDI Sportwagen for sometime. We had found one that we were interested in at Strong VW and decide More

by HNWYOMING
Recommend Dealer
No

Other Employees Tagged: Christine Bracken

Dec 19, 2017

Strong Volkswagen responded

Please understand we sincerely appreciate all feedback, but as we investigated all the follow up and service you received before, during, and after your visit--we must kindly dispute your review and opinions as unfair. During your visit, Matt happily provided you thorough and Red Carpet service throughout every step--despite the fact you arrived late in the evening, past Matt's scheduled shift, and hours past the afternoon appointment and timeframe you stipulated that morning. We understand how hectic and quick a Saturday can fly by--so again, we thank you for coming in, despite missing the afternoon window previously set. We are confused that only now, in your review you write about your sense of urgency to secure this TDI, when your actions convey the opposite: your arrival was delayed and you were happy to leave without securing it--even when you clearly conveyed (then and now) that you were happy with its condition and price. Management also witnessed a strong connection with Matt and yourself as you chatted extensively in his office, and on the showroom floor throughout your visit; thus your negative words contradict and blindsided everyone who served you with sincere diligence. It must also be noted, that customers and associates alike remarked on the care that Matt's assistant provided as she attentively looked after your wife by serving her refreshments as she waited outside in your vehicle. Thus, there is no question that Matt and our team went above and beyond in serving you with excellent service with pricing, attention, and care--and at no time did you disengage with him or the processes--aside from your decision to think about the purchase another few days. We are sorry, but it was YOUR decision to delay securing the vehicle; and rest assured, we all wish you would have decided to buy the TDI that evening. Furthermore, it must be made very clear: the sales associates are not responsible for the pricing of any of our vehicles. As far as pricing, prices on preowned vehicles can be adjusted at any time based on the Fair Market Value--which can potentially change every day. Again, we thank you for your research and visit, and sincerely hope we have the pleasure of helping you secure this TDI--as well as it's FREE Lifetime warranty on the engine, transmission and powertrain. Kindest Regards, from all of us at Strong Volkswagen

Dec 19, 2017

HNWYOMING responded

Matt and Christine were both very kind, however how can you dispute my opinion as unfair. This has been the worst experience with a DEALERSHIP I have ever had. Matt said let him know Monday morning so I did just that, only to have the price increase $2500, that has SKETCHY written all over it. How is that an unfair claim?

December 16, 2017

Dealership Rating
Employee Rating

Buying a pre owned Passat I inquired about purchasing a vehicle from Strong and was most impressed with the response time and courtesy to which my inquiry was answered. I was e More

by Brendan Nee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2017

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Employee Rating

New Alltrack This was the second new VW we've bought from Strong. And the second from Matt Hansen. We reluctantly turned in our previous Jetta Sportwagen TDI becau More

by gah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Flanagan , Christine Bracken

November 18, 2017

Dealership Rating
Employee Rating

Matt Hansen and the team made it so easy to purchase our new Honestly, the Strong VW Team made it so easy to purchase a new car. From perusing the website to the three test drives to pulling away in my new Golf More

by Rick May
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Flanagan

October 24, 2017

Dealership Rating

Thank you Took care of my concern, thank you. I appreciate your resolve and the way that things were taken care of. Thank you for the understanding in this. More

by Andrew123
Recommend Dealer
Yes

Other Employees Tagged: Mark Judson

October 06, 2017

Dealership Rating
Employee Rating

Needed a car and fast. I've bought 3 cars here at Strong VW with Matt Hansen. They give excellent service and always answer my questions. I have been very happy and will con More

by Playgolfamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Flanagan , Christine Bracken

September 30, 2017

Dealership Rating
Employee Rating

Traded in my 2013 VW Beetle for a 2017 Tiguan Sport! Matt was great to work with! Answered all my questions and presented all options. Very pleased with the service. Love my new VW! Thanks again! More

by VWgirl76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Bracken

September 21, 2017

Dealership Rating
Employee Rating

Very easy to work with Every one was great to work with. Matt Christine and Steve made everything easy and gave us great service. Thank you again for the great service! More

by Jimmy Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Bracken

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