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Matt Jenkins
77 Reviews
Vehicle: Black on Black Legacy Favorite part about working at Jenkins Subaru: Friendships. We spend more time at the dealership than we do at home, but in our free time you will find us hanging out together. Bio/Hobbies: I am a graduate of Northwood University in Midland, Michigan with a degree in Automotive Marketing and Business Management. Upon graduation, I returned to West Virginia to work for the family business, Jenkins Ford. I have worked in literally every department of the dealership, from detail to sales. In April 2014, our family purchased the Subaru dealership. I enjoy running the day to day operations and working closely with our customers to ensure that they receive the best service possible. My hobbies include: Watching Formula 1 racing, driving fast, traveling when time allows, and spending time with family and friends.
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
25 yrs, 11 mos
77 Reviews
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77 Reviews of Matt Jenkins
February 24, 2026
Excellent service friendly and efficient, great experience buying a car from them and service after purchase excellent as well experience buying a car from them and service after purchase excellent as well More
by bill.baker825
Verified CustomerOther Employees Tagged: Rick Sestito, Mike Bacco
February 23, 2026
Great experience, got me exactly what I was looking for in a vehicle, love my WRX. in a vehicle, love my WRX. More
by michael6092
Other Employees Tagged: Patrick Campbell, Rick Sestito, Mike Bacco, Jason Matthews , Cierra Haddix
January 10, 2026
Fast service and the employees are very nice. I can bring my vehicle in any time for express service. I can bring my vehicle in any time for express service. More
by stacyculver98
Other Employees Tagged: Mike Bacco , Mike Allawat, Trey Scalese, Charley Smith, Rod Sutton
January 05, 2026
I loved all the people and they all was the sweetest and they was very prompt and professional they was very prompt and professional More
by jacobtaylorjrhtransport
Other Employees Tagged: Mike Bacco, Jason Matthews , April Starks was AMAZING
December 08, 2025
Customer friendly, professional, considerate, explain status snd needs, efficient, help dealing with car issues , made car care diable status snd needs, efficient, help dealing with car issues , made car care diable More
by SEDWV
Other Employees Tagged: Mike Bacco , Mike Allawat, Trey Scalese, Charley Smith, Rod Sutton
November 21, 2025
We purchased a Dealership vehicle with 5,000 miles on it. We are more than satisfied with our 2023 Outback Premium. However, the service has not lived up to the quality of our car. From day one we were alway We are more than satisfied with our 2023 Outback Premium. However, the service has not lived up to the quality of our car. From day one we were always approached as”when are we going to trade in our used Subaru. We ended up purchasing our winter tires at a tire shop, we had our oil changed at our local garage and even though we brought our vehicle in for regular maintenance, the service was not consistent. We had 3 Subarus before this one and we plan on continuing purchasing Subarus, but maybe Jenkins Subaru does not want our business. More
by mkubina
Other Employees Tagged: Mike Allawat, Charley Smith
July 26, 2025
2024 Crosstrek with obvious factory issue that the service dept. is refusing to fix. 15,000 miles on a brand new car; both front tires have worn down to the radial belt on the inside of the tires, nea service dept. is refusing to fix. 15,000 miles on a brand new car; both front tires have worn down to the radial belt on the inside of the tires, near the rims. According to their service manager, Subaru won't reimburse them for alignments because WV roads are bad. The excuse to not replace the tires, "They're soft tires so they wear out faster." The Subaru dealership in Lexington, KY said they'd be glad to do an alignment because the car is still under warranty. Unfortunately my son, who made the mistake of purchasing the vehicle here is over 5 hours away. Sales are based on service, not one and out the door philosophy. My family has purchased a total of 12 Subarus over the years. We are a Subaru family, but this has raised enough alarms and distrust that we're all now talking about Honda because of their commitment to service. More
by sleeve.soul-4r
Other Employees Tagged: Mike Allawat, Charley Smith, Rod Sutton
June 23, 2025
Sales department is wonderful to work with. Jonathan Garcia is very knowledgeable, helpful and friendly. Service department is seriously lacking which is why this review is 4 stars and not 5. Jonathan Garcia is very knowledgeable, helpful and friendly. Service department is seriously lacking which is why this review is 4 stars and not 5. More
by pucciochad
Other Employees Tagged: Jonathan Garcia
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