I am satisfied with the job done on my vehicle it runs
like when it was new thank you
like when it was new thank you
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by 2011clint
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
We’re thrilled your Jeep Wrangler Unlimited is running like new after service. Thank you for trusting us with your vehicle and sharing your feedback.
My concerns were addressed and a plan was made to resolve
my issue with my Jeep
my issue with my Jeep
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by jdates0621
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Matt, Chad, or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
Thank you for the great service you provide.
The friendliness and prompt service is always welcomed.
The friendliness and prompt service is always welcomed.
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by mumze37
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
We’re delighted your Ford F-250 received friendly, efficient care. Matt and the team appreciate your kind words and look forward to helping you again.
Very friendly and helpful from my first call until
completion. I am completely satisfied and would highly recommend to anyone needing automotive services.
completion. I am completely satisfied and would highly recommend to anyone needing automotive services.
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by Penglund76
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
It’s great to know our team was friendly and helpful from your first call through service completion on your Chrysler 300C. We’re grateful for your recommendation. We look forward to assisting you again in the future.
Ron helped me with my warranty claim on my vehicle and
was very nice t
was very nice t
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by iamlegend2055
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ronn
Jun 04, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
Thank you for the five-star rating and for letting us handle your Dodge Charger warranty claim. We’re glad you found our service courteous and look forward to assisting you again.
Communications were excellent and service was performed
with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated.
with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated.
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by RICK64N
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
It’s great to know our team provided clear communication and professional service without any unnecessary add-ons. Your feedback on the service experience for your Ram is appreciated. We look forward to assisting you again.
Great place, Everyone was helpful ans no pressure.
I will be back in the future.
I will be back in the future.
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by ricknbrenda2
Verified Customer
Verified Customer
May 23, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
It’s wonderful to hear our team provided helpful, pressure-free service. Thank you for choosing a Jeep, and we look forward to assisting you again.
The service department is great, as always!
Top notch service . Fifteen words is a bit to much.
Top notch service . Fifteen words is a bit to much.
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by bobtheburger
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chad Smith
, I had no interaction with these people
May 20, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
We’re delighted to know our service team delivered top-notch care for your Ram 1500. We’ll share your praise with Matt and the rest of our service department. Thank you!
Brandy was a please to work with and look forward to
working with her in the future!!
working with her in the future!!
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by latanyat0711
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
It’s wonderful to hear that our service advisor made your visit enjoyable. We appreciate your trust in us for your Jeep’s maintenance and look forward to assisting you again.
Purchased a used 2025 Jeep Wrangler Sahara.
The salesman, Dillon, listened to me and addressed my questions and concerns with courtesy and professionalism. The finance agent, Nikki, answered
The salesman, Dillon, listened to me and addressed my questions and concerns with courtesy and professionalism. The finance agent, Nikki, answered my inquiries on cash versus financing with patience and timeliness. The used car manager, Floyd, was friendly and helpful. Overall, I was treated professionally and with understanding of my preferences.
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by leadershipbylane
Verified Customer
Verified Customer
Other Employees Tagged:
Chad Smith
, Dillon Giacchina, Nikki Taylor, Floyd ?
May 15, 2026 -
Ross Downing Chrysler Dodge Ram of Mobile responded
It’s wonderful to hear our team provided courteous, professional support and took the time to address your financing options and vehicle preferences when you purchased your used Jeep Wrangler Sahara. Thank you for recognizing the friendly atmosphere throughout your visit. We look forward to assisting you again whenever you need us.