Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC

Matt Motsinger | Page 3

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

Contact Me
4.4
46 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

4.4

46 Reviews

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46 Reviews of Matt Motsinger

April 25, 2024

Dealership Rating
Employee Rating

I always get great service. Super happy with the staff as well. Rolling on to next time! More

by PACKDANNY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 24, 2024

Dealership Rating
Employee Rating

I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 06, 2024

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They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, J.D. Koger , Jonathan Thomas

Apr 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 26, 2024

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We are so happy to purchase our 5th Terrain with the help of Ivor Atkinson. We are sold on the GMC Terrain, great on mileage, looks great but most of all it is a very reliable vehicle. Ivor is great to work More

by mandlroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, J.D. Koger , Kellie Oakes

Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ivor’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

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All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

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Employee Rating

Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger , The sales manager JT.

Mar 15, 2024

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Dealership Rating
Employee Rating

Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Very nice service and everyone very helpful. Would definitely recommend their service. Everyone very pleasant. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Aschenbach Chevrolet GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Matthew is always on the money for me. He helps me keep my vehicle on the road. I love the service I get from the whole service gang. Great fellas More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Bobby, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

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Employee Rating

Friendly outgoing and professional service. Job well done cleaning oil change tire rotation and the price for all was affordable. I will have work done here again. Thank you for quality service More

by deeannebrooks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

Deeanne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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