Matt Robinson

Customer focused, looking to answer all questions, no pressure approach and very pleasant to work with across all areas. pressure approach and very pleasant to work with across all areas. More

by DON.S.CAMPBELL Verified Customer Verified Customer

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Mat in sales and Mike in finance were a genuine delight to work with - warm, personable, knowledgeable, competent and friendly. I'm hoping I can find someone(s) soon to send their way as the service was i to work with - warm, personable, knowledgeable, competent and friendly. I'm hoping I can find someone(s) soon to send their way as the service was imcomparable. Thanks to both of you! More

by cshebron Verified Customer Verified Customer

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This is the 4th vehicle I’ve purchased from Bellingham Ford in the last two years. I wouldn’t go anywhere else. Their process is simple and transparent. Everyone on the team works together to ensure the b Ford in the last two years. I wouldn’t go anywhere else. Their process is simple and transparent. Everyone on the team works together to ensure the best buying experience for their customers. I would highly recommend! More

by mdjdesigns Verified Customer Verified Customer

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Buyer beware! ! They sold me a piece of junk $40k 2021 F150 with tons of electrical issues. They also sent the truck to the wrong state and I received the truck 3 w ! They sold me a piece of junk $40k 2021 F150 with tons of electrical issues. They also sent the truck to the wrong state and I received the truck 3 weeks later instead of 1 week as I anticipated. Hundreds of $$ spent on rentals because of that screw up.. I had to replace the rear brakes as soon as I received it from shipping as they were warped and caused vibration to the rear end , another $700 at my local dealer. The ABS , traction control, and collision avoidance systems lights come on every time it rains making this unsafe to take my child in. The tailgate opens up randomly and parking brakes (not auto hold) will turn on randomly at a stop potentially causing an accident. The stereo system makes a nasty static sounds when you put it in reverse or turn the steering wheel. The truck sat at a my local Ford dealer for almost 2 weeks for repair and the issues still come back. In addition, Bellingham Ford still has not sent the correct paperwork to the DMV. I’ve been pulled over by authorities and have not been able to use necessary toll roads because of their negligence. This vehicle should have been sold in a tiny corner salvage lot , not a real Ford dealer. It has tons of paintwork, overspray , and bondo repairs. If it was my dealer I would have sent this truck to auction instead of passing issues down to my customers.. More

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Happy customer. Very easy transaction. Called about the truck that checked all the boxes. Spoke with Jeff Gilbert . Went up that morning. Jeff was very knowledgeable Very easy transaction. Called about the truck that checked all the boxes. Spoke with Jeff Gilbert . Went up that morning. Jeff was very knowledgeable about everything with the truck. I felt like I had known Jeff for a long time, I have a lot of friends and I’m sending them all to Jeff Gilbert at Bellingham ford. I only have one thing I haven’t figured out; where is the CD player.? More

by mmbjh Verified Customer Verified Customer

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Easy business transaction . Jeff and Matt were great to work with. We will be back ! Jeff and Matt were great to work with. We will be back ! More

by msormiston Verified Customer Verified Customer

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I had looked at trucks at the dealership in Anacortes and they were not interested in selling me a super duty on the X plan. I had the same results at the Burlington dealership. I went to Bellingham Ford and they were not interested in selling me a super duty on the X plan. I had the same results at the Burlington dealership. I went to Bellingham Ford and they were willing to sell me a truck on the X plan and suggested that I order one the way I wanted. They were very helpful with explaining options and that resulted with me ended up with a truck that has everything that I wanted. I have never been to a dealership that the staff was so friendly and helpful. I would definitely rate this as my best experience purchasing a vehicle More

by vanpeltmark Verified Customer Verified Customer

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I live in north Idaho a few hundred miles away purchased a truck through Matt Robinson over the phone. He made it easier than any in person purchase experience I've ever had. If they have anything I n a truck through Matt Robinson over the phone. He made it easier than any in person purchase experience I've ever had. If they have anything I need in the future I wouldn't hesitate to travel for a purchase again. Mike Diehl helped me the finance side of things, I work in a similar industry and know how pushy these folks can be he didn't try to force anything extra on me when I said I wasn't interested which is a standout for me. More

by jakeg0 Verified Customer Verified Customer

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Very personable and helpful every step of the way. Matt, Jeff and Shawn were excellent! Mike in finance was also a pleasure to deal with. Will do business here again. Matt, Jeff and Shawn were excellent! Mike in finance was also a pleasure to deal with. Will do business here again. More

by wrightjr82 Verified Customer Verified Customer

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Outstanding customer service knowledgeable professional I was very pleased with my experience. Thank you for making my day was very pleased with my experience. Thank you for making my day More

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