Matt Rocker | Page 2

I wanted to share my recent experience with Porsche Fort Myers. I purchased a new 2025 Cayenne Coupe GTS for $160k from Porsche Fort Myers roughly a month ago. Immediately upon leaving the dealership, the c Myers. I purchased a new 2025 Cayenne Coupe GTS for $160k from Porsche Fort Myers roughly a month ago. Immediately upon leaving the dealership, the car was throwing faults for the various safety systems (ACC, ALK, etc.) and they were disabled. In addition, I noticed that the alignment was slightly off. I followed up with my sales advisor shortly after to let him know about the problems. I live in St. Pete, FL, and I purchased the new car in Ft. Myers since inventory is scarce. I ended up taking the car in for service to Porsche Clearwater, who addressed the faults, but failed to do anything about the alignment. Fast forward a week or so and Gabrielle at Porsche Fort Myers reached out to me to resolve my remaining problems. She scheduled an appointment for me at Porsche Tampa since she couldn’t get in touch with anyone at Porsche Clearwater. Fast forward to today - I am being charged to fix the alignment since Porsche refuses to cover it under warranty. It is their opinion that the selling dealership should have caught it during the pre-delivery. Porsche Fort Myers refuses to cover the cost of the service. More

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The worst experience in 25 years of buying cars. When you spend over 100 thousand dollars on a pre owned car you want to be careful and get details to your questions and I always by certified pre o When you spend over 100 thousand dollars on a pre owned car you want to be careful and get details to your questions and I always by certified pre owned. I purchased from states away and went through all my questions and thought I was receiving correct answers and I trusted since it was a cpo Porsche from a large dealership I trusted them. I asked to give me details of any damage or issues or blemishes. Well there was a bit left out. My 911 4S cpo Porsche has been at my local dealership in total for a month of time of which I’ve been out of pocket except a small amount the CPO covered. And the largest issue is massive staining in the convertible top that was supposed to be replaced and I didn’t even know how truly bad it was!! The staining and tearing is horrendous and not worthy of a 100k plus cpo 911. The sales man and this dealership had the opportunity to make it right but did not and I’m told my cost is to fix this top is 10k of which I bet would be half that for them. Disgusting g behavior, liars and the worst experience buying a car. Beware of being deceived and they do t care about you at all. More

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Dealership is beautifully designed Customer service was very attentive Sales team was awesome Will be back soon! very attentive Sales team was awesome Will be back soon! More

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Very professional, excellent attention to the customer needs and his concerns, thorough review of service rendered. needs and his concerns, thorough review of service rendered. More

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The worst car buying experience ever; and I have bought several high end cars. If I could give porsche of fort myers a zero I would. So I bought a new 2020 panamera. My problem is that the salesman Jeff several high end cars. If I could give porsche of fort myers a zero I would. So I bought a new 2020 panamera. My problem is that the salesman Jeff Lovelace and the general manager/owner Mitchell refused to fix dents on my car unless I payed $460.00 towards it. After purchasing a car over 100k I found that to be low and honestly not caring about their business later alone customers. Before buying the car, Jeff Lovelace hounded me regularly but after the purchase he stopped answering his phone, didn't return my messages until a case was created. He didn't fulfill his promises about the touch up paint. Really bad experience. I wouldn't recommend anyone to patronize this dealership. More

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Good experience in all respects from the first look at the car to test drive to negotiating to close. Received a very helpful and thorough education about the car and how to navigate the settings and oper the car to test drive to negotiating to close. Received a very helpful and thorough education about the car and how to navigate the settings and operate all of its features. Worth the two 260 mile round trips, first trip to view and buy, 2nd trip to pick the car up after it had been fully serviced for CPO purposes. More

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Great buying experience. Ambassador, Jeff Lovelace, was very professional and helpful in providing me with all the info needed to make my purchase decision. Being an out-of-town buyer, the experience was m very professional and helpful in providing me with all the info needed to make my purchase decision. Being an out-of-town buyer, the experience was made easier by our many conversations and a walk around video. The car, a 2014 CPO 911 Cab, was as nice as he described it. I would highly recommend him if you are thinking about the Porsche brand. I think I got a very good deal on my Macan trade and the purchase. More

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We had a great experience. Terry did a awesome job. Would recommend him and the dealership to anyone. We really enjoyed our experience there and we love the car recommend him and the dealership to anyone. We really enjoyed our experience there and we love the car More

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Easy to deal with very open and knowledgeable. I called and they answered all my questions immediately. Email was super easy also, quick turn around. and they answered all my questions immediately. Email was super easy also, quick turn around. More

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Outstanding Porsche dealer in Ft Myers, Fl.From initial Outstanding Porsche dealer in Ft Myers, Fl. From initial contact through the entire process and out the door! I highly recommend them to all Porsche Outstanding Porsche dealer in Ft Myers, Fl. From initial contact through the entire process and out the door! I highly recommend them to all Porsche customers. More

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