Matt Sappenfield

Great experience! I felt like I was in good hands at Murgado Ford of Chicago! I felt like I was in good hands at Murgado Ford of Chicago! More

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Scheduling was easy, arrival was smooth, constant communications throughout, friendly service and fair pricing for service communications throughout, friendly service and fair pricing for service More

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Great service! I needed my fleet vehicle back on the road and Matt helped from start to finish. I needed my fleet vehicle back on the road and Matt helped from start to finish. More

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Luis was excellent at taking care of all my cars needs, and took the time to explain the step by step process and how long it would be. and took the time to explain the step by step process and how long it would be. More

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The scheduling process started out rough with securing a loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleas loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleasant. I forgot some items in the loaner and they quickly called and went out of theor way to return them to me. The communication was the best it has been since I have been servicing my car here. Hope it continues More

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Everyone was courtesy and quick to help. The person who take care of me was very knowledgeable and kept me updated until all was done. The person who take care of me was very knowledgeable and kept me updated until all was done. More

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