Matt Sappenfield
Matt Sappenfield at Murgado Ford of Chicago

Matt Sappenfield

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

Contact Me
5.0
5 Reviews

Dealership Experience

5 mos

5.0

5 Reviews

Write a Review

5 Reviews of Matt Sappenfield

February 23, 2026

Dealership Rating
Employee Rating

Scheduling was easy, arrival was smooth, constant communications throughout, friendly service and fair pricing for service More

by fsprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2026

Dealership Rating
Employee Rating

Great service! I needed my fleet vehicle back on the road and Matt helped from start to finish. More

by Yearound Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

Luis was excellent at taking care of all my cars needs, and took the time to explain the step by step process and how long it would be. More

by jecovn_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

The scheduling process started out rough with securing a loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleas More

by Knack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Everyone was courtesy and quick to help. The person who take care of me was very knowledgeable and kept me updated until all was done. More

by jalamo1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (470 Vehicles)

new 2026 Ford Explorer car, priced at $55,090
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $43,520
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $31,720
2025 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco Sport car, priced at $41,730
2026 Ford Bronco Sport
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $32,480
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Expedition car, priced at $67,995
2026 Ford Expedition
new
Oxford White exterior
Automatic
Four-wheel Drive