Vehicle was brought in for a Fuel issue.
They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu
They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Turbo actuator, multiple sensors, gaskets, They also rotates the tires but didn't adjust the tire pressure. They crushed the end of my exhaust. Kendra Weaver authorized a repair without my consent, and blames it on me. Greg Gilliam the service manager takes no responsibility for his employees, the service provided, or the damage. Please Go anywhere else.
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by LBuck179
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2024 -
Spitzer CDJR Mansfield responded
We are sorry to hear of your disappointment with your service experience here at Spitzer CDJR Mansfield. We sincerely apologize for any services that may have been missed. Please contact us here at the dealership and contact the General Manager to see how we can help. Thank you!
Fast, friendly service.
I appreciated the waiting room which had snacks and a big sceeen tv to watch while I waited for the service to be done.
I appreciated the waiting room which had snacks and a big sceeen tv to watch while I waited for the service to be done.
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by Dan123
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Spitzer CDJR Mansfield responded
Dan123, we are so thrilled you found our waiting area at Spitzer CDJR Mansfield pleasant and accommodating while servicing your Hyundai! Your amazing shout out to our experts and recommendation are excellent support to our team and we wish all the joy and safety in your travels!
The sales team at Spitzer is always great!
Third car I’ve purchased here. Will return!
Third car I’ve purchased here. Will return!
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by RSKEITH0809
Verified Customer
Verified Customer
Aug 30, 2024 -
Spitzer CDJR Mansfield responded
RSKEITH0809, we are absolutely honored to know so many of our experts of Sptizer CDJR Mansfield provided such excellent service to you on your Jeep! Thank you for the opportunity to provide the utmost deserving new car experience and your recommendation is delightfully received. Congratulations and please have the safest of travels on the open road!
Always are courteous and accommodating.
Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle
Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle
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by sptrservice
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony Raymondo, Timothy Wolford
May 21, 2024 -
Spitzer CDJR Mansfield responded
Thank you so much for your wonderful review! It is our pleasure to assist you in any way possible. We look forward to your next visit.
I had an oil change done.
I was in and out in 20-30 minutes. Excellent service!
I was in and out in 20-30 minutes. Excellent service!
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by Jmc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kendra Weaver
May 06, 2024 -
Spitzer CDJR Mansfield responded
Thank you for leaving our team this 5-star rating! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!
I've purchased my last 4 new jeeps from them and trust
them. 100% of my service has been done on my mopar vehicles has been done at spitzer since moving to town in 1991. Excellent sales and service!
them. 100% of my service has been done on my mopar vehicles has been done at spitzer since moving to town in 1991. Excellent sales and service!
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by ROLANDTGOOD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Aric Studer
, Anthony Raymondo, Timothy Wolford, Tiffany Zappone-Curvin
May 01, 2024 -
Spitzer CDJR Mansfield responded
Thank you for your continuing to choose our dealership! We will always go above and beyond to make all your visits successful. Thank you for this amazing review, and please contact us if anything.
It was a pleasure doing business with everyone at
Spitzer, especially Anthony McQueen!! Thanks again!!
Spitzer, especially Anthony McQueen!! Thanks again!!
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by PJBBAB
Verified Customer
Verified Customer
Apr 24, 2024 -
Spitzer CDJR Mansfield responded
We are happy to hear that Anthony could provide you with a top-notch experience. Thank you for your 5-star review! Hope for an opportunity to work with you again.
Real friendly, they know what there doing they try to get
it done as fast as the can.
it done as fast as the can.
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by Spmaiyer69
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Spitzer CDJR Mansfield responded
Thank you for your feedback! We appreciate your business. Please be sure to give us a call if there is anything our team may help you with further!
Every one was so nice and worked well with me … very
patient and kind .. I recommend my friends and family..
patient and kind .. I recommend my friends and family..
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by Katiedjames92
Other Employees Tagged:
Ron Stephan, Timothy Wolford
Feb 09, 2024 -
Spitzer CDJR Mansfield responded
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service!
Anthony was so helpful in making the buying process
stress free and so quick and easy.
stress free and so quick and easy.
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by TAG.GOBUCKS
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony McQueen
Jan 22, 2024 -
Spitzer CDJR Mansfield responded
Thank you so much for your excellent review! Anthony is honored to have been of assistance to you with your special purchase, and to provide you with an remarkable experience. We warmly congratulate you on your new ride!