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Matthew Bitterhoff
Matthew Bitterhoff | Page 11
Assistant Service Manager
Gettel Toyota of Bradenton
6323 14th St W
Bradenton, FL 34207
275 Reviews
275 Reviews of Matthew Bitterhoff
March 13, 2023
What a pleasant experience it was dealing with my service writer Matt. Good sense of humor, positive, friendly, very informative about my car's specific maintenance needs and completely aware of my time cons writer Matt. Good sense of humor, positive, friendly, very informative about my car's specific maintenance needs and completely aware of my time constraints. More
by Pat Saumier
Verified Customer
March 10, 2023
Professional people produce professional results Your staff is great judged by 1 being normal, you are a 12 keep up the great work! staff is great judged by 1 being normal, you are a 12 keep up the great work! More
by Brucewalden53
Other Employees Tagged: Monica Bailey, Sabrina Manning, William Body, Erik Erickson, James Grigsby , Evan Warner
March 10, 2023
It took 41/2 hours for an oil change and I had an appointment. If you are that short of help you need to change the way you schedule your clients. It would have been much nicer to wait a few days to appointment. If you are that short of help you need to change the way you schedule your clients. It would have been much nicer to wait a few days to get in rather than 4 1/2 hrs More
by Ken
March 06, 2023
Purchased 3 cars here. Service is always good. Reps are always friendly. Wait times can sometimes be a bit long, but I realize they are doing the best that they can. Had a Service is always good. Reps are always friendly. Wait times can sometimes be a bit long, but I realize they are doing the best that they can. Had a recent invoice problem, but the service manager handled it to my satisfaction. No problem. More
by GKING7513
Other Employees Tagged: Sabrina Manning, Christopher Therrien, James Grigsby , Evan Warner
March 04, 2023
The serv department performed an excellent job on my 2017 tundra but there more work need to be done tundra but there more work need to be done More
by Jovenelcherenfant
Other Employees Tagged: James Grigsby
February 23, 2023
The service technician was nice and he had me out of the dealership in less than an hour and a half time which she told me it would be dealership in less than an hour and a half time which she told me it would be More
by Noranne hutcheson
Other Employees Tagged: Monica Bailey
February 22, 2023
I waited too long for an oil change and the Maintenance required light was not even reset . Also no sticker to indicate when next oil change is due. Also they were supposed to wash car and never did. Hopef required light was not even reset . Also no sticker to indicate when next oil change is due. Also they were supposed to wash car and never did. Hopefully they did the oil change that I payed for. Very disappointed More
by Scott
February 21, 2023
It was my first time having my vehicle serviced by Gettel and it got off to a rocky start. I did not know how your service line worked and the employee I talked to was less than friendly. My oil change and and it got off to a rocky start. I did not know how your service line worked and the employee I talked to was less than friendly. My oil change and tire rotate were fine, but I had written on my appointment and let the man who took care of me know I had a tire with a slow leak. When checking out, I asked about what they found and was told all my tires were low. That's not my issue. I have one tire constantly leaking. I told him before the service it lasts a week before I need to refill it. The issue was not addressed and I suspect not looked into. So now I'll take it elsewhere to have the tire looked at. I'll come back to Gettel for my service plan, but will remain skeptical for all other forms of service. More
by KT
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