Matthew Bitterhoff | Page 13

Very good service Matt was excellent they did great job for me, the job was well done for me, the job was well done More

by flebel Verified Customer Verified Customer

Report | Print

Chris didn’t seem to care about me and my concerns. I make an appointment I should get in at my appointment time. Not an hour and a half later. I make an appointment I should get in at my appointment time. Not an hour and a half later. More

by HDMOF2 Verified Customer Verified Customer

Report | Print

I don’t happy for all service the most bad service is sales department I don happy sales department I don happy More

by ED.WING10 Verified Customer Verified Customer

Report | Print

I had my car in for a 20000 mile service on Jan 20. On Jan 23, we took it back as the electrical system failed and the fuel door would not open. The battery was replaced and a spring on the fuel door On Jan 23, we took it back as the electrical system failed and the fuel door would not open. The battery was replaced and a spring on the fuel door was replaced as it was broken. Why were these items not found on the previous visit 3 days before. Also the service advisor on second visit was rude and called us liars. He claimed that the brake fluid needed to be replaced and we had been told 5 times before. I have not even had my car in for service 5 times. That would have been when i bought the car. So did you sell me a car with bad brake fluid? I will never have that advisor assist me again! His name is Matthew Bitterhoff. Your employees should represent the business and he is not a good asset. More

by Sunny Verified Customer Verified Customer

Report | Print

Professional customer service , always greeting and explaining all details , service done in great time , great communication explaining all details , service done in great time , great communication More

by Silvia Fiumara Verified Customer Verified Customer

Report | Print

The service is good and the people their are awesome. Prompt service and customer service personnel are knowledgeable. Prompt service and customer service personnel are knowledgeable. More

by Corlisjean Verified Customer Verified Customer

Report | Print

You wait in a 45 minute line to drop off your car even when you have an appointment. They misinform you to spend more money at their device center. It took them 2 days to do tires and shocks. They did not when you have an appointment. They misinform you to spend more money at their device center. It took them 2 days to do tires and shocks. They did not even clean the new wheels and tires off before giving the car back. More

by RMGROGG Verified Customer Verified Customer

Report | Print

Helpful and courteous however it would be better if the wait time wasn't so long. Sitting for two to four hours is not very ideal. wait time wasn't so long. Sitting for two to four hours is not very ideal. More

by DWIDNER1227 Verified Customer Verified Customer

Report | Print

Very friendly. Understood the problem with my tire. Took it in and reoo poo aired the hole quickly and correctly. Understood the problem with my tire. Took it in and reoo poo aired the hole quickly and correctly. More

by DOEJP580 Verified Customer Verified Customer

Report | Print

3 hours is way too long for an oil change and tire rotation. I even had an appointment. They also came out with a list of things that needed to be done with my vehicle, some of which I had done in t rotation. I even had an appointment. They also came out with a list of things that needed to be done with my vehicle, some of which I had done in the last couple years. Matthew was great and explained everything, so that’s why I didn’t give a worse rating. More

by Katy Verified Customer Verified Customer

Report | Print