Matthew Bitterhoff | Page 19
Assistant Service Manager
Gettel Toyota of Bradenton
6323 14th St W
Bradenton, FL 34207
275 Reviews
Write a Review275 Reviews of Matthew Bitterhoff
September 20, 2022
My husband and I were very satisfied with the service we received at ghetto Toyota 14th street US.41 our service man was the best serviceman we've ever dealt with! His name eas matt. five stars... received at ghetto Toyota 14th street US.41 our service man was the best serviceman we've ever dealt with! His name eas matt. five stars... More
Other Employees Tagged: Matt bitterhoff
September 17, 2022
The service you're seeing was very professional the Service people work well with the garage people And the ride home from The dealer was really appreciated while the car was being worked on. You des Service people work well with the garage people And the ride home from The dealer was really appreciated while the car was being worked on. You deserve the best of Rating More
Other Employees Tagged: Dorthy
September 17, 2022
I had my dog with me and I felt welcome. The work was great figuring out what’s wrong with my car. Overall wonderful experience all throughout The work was great figuring out what’s wrong with my car. Overall wonderful experience all throughout More
Other Employees Tagged: Monica Bailey, Christopher Therrien, William Body, James Grigsby , David Hessel, Jeff Jurek, Steven Voris
September 12, 2022
Service was excellent, customer service superb, made my visit a real pleasure.I would recommend Toyota Service Center to anyone visit a real pleasure.I would recommend Toyota Service Center to anyone More
Other Employees Tagged: Christopher Therrien
September 11, 2022
Matt is great to work with; however, the Service Center leaves much to be desired. I spoke with the Parts Dept., originally, to order windshield trim for my Prius. I was told they didn't to that and to c leaves much to be desired. I spoke with the Parts Dept., originally, to order windshield trim for my Prius. I was told they didn't to that and to contact a glass replacement company. I did so, and set up an appointment, only to be told they don't replace trim, only glass. Back to Gettel Parts Dept. who ordered the part and set up install appointment for 8/23. Dropped off car only to be told the ordered part was incorrect, and they'd need to order correct part. Left Prius overnight. Picked up car the next day. Replacement trim didn't match original, but was told that's was they use. Not happy. Found out we needed to make a long (1000 miles) drive and set an appointment for a "multi-point inspection" for 8/26. Needed front brakes and a couple bulbs. Told them to go ahead and take care of that. When I picked up the car I noticed an additional charge for a "Full synthetic oil change" which I DID NOT approve. The previous oil change was done at Gulf Auto Clinic, which is where I always take my cars. They weren't able to check the car before I needed to leave, so I brought it to Gettel. I had put 2,377 miles on the car since the previous change, yet Gettel, without checking the condition of the oil nor getting my approval, took it upon themselves to pad the bill with an additional $75.05. Shady business practice. When I questioned the charge, I was told they check THEIR records and it'd been a LONG time since my last oil change ... assuming that I'd only allow them to change the oil. Only under desperate circumstances will I return to Gettel. More
September 10, 2022
Sabrina is a great service member, I always get good service from her,unlike Matt who isnt as honest and keen to the details service from her,unlike Matt who isnt as honest and keen to the details More
Other Employees Tagged: Sabrina Manning, James Grigsby , David Hessel
September 02, 2022
I can’t say enough about the quality and friendliness of the service. Even Wortner always goes above and beyond what you have a right to expect, and then further. I would never think of using anyone other t the service. Even Wortner always goes above and beyond what you have a right to expect, and then further. I would never think of using anyone other than Gettel Toyota of Bradenton More
Other Employees Tagged: Jeff Jurek, Evan Warner

