Matthew Bucey

Shelley was very helpful and kept me updated with the changes to my car at all times changes to my car at all times More

by alliegamperl Verified Customer Verified Customer

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Upon arriving at the dealer, I was greeted by the service tech. Who explained everything and all pricing. Very professional, offered me a ride home, which I accepted. I also got a ride back to the dealer. Th tech. Who explained everything and all pricing. Very professional, offered me a ride home, which I accepted. I also got a ride back to the dealer. The main problem is this is where phone calls go to die. Had to call four or five times just to get through. It for you to service and after about three tries it disconnects you and tells you they’ll call you back, which never happens. That’s the only reason you did not get a five star. I believe that the dealership is understaffed. As a lot of businesses are going through that. So I completely understand. But this is a review so those are my issues. My car was fixed, it was clean no complaints about that. More

by FBPILEGGI2 Verified Customer Verified Customer

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Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. love with it the customer service was amazing. More

by Tashay Carter Verified Customer Verified Customer

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Orlando was great to work with. He was very patient with us. It took several days to decide on the car. He was very patient with us. It took several days to decide on the car. More

by Monica_ensminger Verified Customer Verified Customer

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Shamir is very personable and a good guy to work with. He takes care of his customers. He takes care of his customers. More

by karenkurzeniec Verified Customer Verified Customer

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Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service timely manner. Service department work well with and great customer service More

by valsj61 Verified Customer Verified Customer

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Very very very very very very very very very very very very very very very very very very good very very very very very very very good More

by mikecupak Verified Customer Verified Customer

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I recently purchased a vehicle from Gerald Kia of Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and truly focused on helping me find the right car—not just making a sale. Aaron took the time to understand what I was looking for, answered all my questions honestly, and never pressured me into anything. The whole process was smooth, transparent, and actually enjoyable (which is rare when buying a car!). More

by Mrs Verified Customer Verified Customer

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Their service staff is very welcoming and they honor the time that you scheduled your car for service. Unless there is a major issue, you are in and out in less than 90 mins. Unlike other dealers that have time that you scheduled your car for service. Unless there is a major issue, you are in and out in less than 90 mins. Unlike other dealers that have you waiting for an oil change or brake service for three hours plus. More

by HQmmer Verified Customer Verified Customer

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I’ve been going to this dealership for years Shelly has been taking care of me for the last year or so and I’m so happy to see her when I go there. She is always keeping me informed and is a pleasure to wo been taking care of me for the last year or so and I’m so happy to see her when I go there. She is always keeping me informed and is a pleasure to work with. More

by Kia1234 Verified Customer Verified Customer

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