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Matthew Burrus
Matthew Burrus at Principle Volkswagen of Grapevine

Matthew Burrus

Client Advisor

Principle Volkswagen of Grapevine

2351 William D. Tate Ave.
Grapevine, TX 76051

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5.0
25 Reviews

I’ve been with Volkswagen going on 3 years and have been a VW enthusiast since high school—currently in a Passat—so working with the brand just made sense for me. I’m detail-oriented and take pride in doing things the right way. I care a lot about my work and my customers. Outside of work, I’m a bit of a nerd—I like creating stuff in Photoshop and I’m big fan/pundit of anything games, movies, and music.

Dealership Experience

5 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

Volkswagen Master Certified

5.0

25 Reviews

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25 Reviews of Matthew Burrus

July 02, 2026

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Employee Rating

Smooth process and very professional. Got the car I was looking for with a great price and service More

by clay0202
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Recommend Dealer
Yes
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Jul 03, 2026

Principle Volkswagen of Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

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Dealership was nice, I wish the chairs were a little bit more comfortable. MATT WAS THE BEST. He made the process super easy and was a great conversation throughout all of the test drives. More

by Emilyeburton78
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Yes
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June 29, 2026

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Matthew was very friendly. He wasn’t pushy or aggressively trying to sell. He made my car buying experience stress free. More

by Krista5278
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Recommend Dealer
Yes
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Jun 30, 2026

Principle Volkswagen of Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

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Purchased a Tiguan and it was a very easy experience. They helped us to find the best option according to our budget More

by Frank
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Yes
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Jun 24, 2026

Principle Volkswagen of Grapevine responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volkswagen Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

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It was a very good experience. Matt did a great job to earn out business. He was very professional. We are very pleased with our new vehicle and the whole process. More

by Frank
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Recommend Dealer
Yes
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Jun 24, 2026

Principle Volkswagen of Grapevine responded

Hi Frank, we're happy you found our staff to be so supportive during your experience here at Principle Volkswagen Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2026

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I am so glad that I walked into the dealership. The staff was just amazing as the cars. Even more, I am super happy and excited about my purchase. A special thank you to Matt, Adrian, and Peter! More

by Andrea L
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Recommend Dealer
Yes

Other Employees Tagged: John Alford, Peter Smith

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Jun 18, 2026

Principle Volkswagen of Grapevine responded

Thank you for choosing our dealership! We're thrilled to hear about your amazing experience with our staff and cars. We hope you enjoy your new purchase, and we'll be sure to pass along your praise to Matt, Adrian, and Peter.

June 17, 2026

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Matthew provided excellent customer service and a great attitude when helping us find our new vehicle. More

by coleemma06
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Smith, Ricky Santiago , Adrian Duenas

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Jun 20, 2026

Principle Volkswagen of Grapevine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Volkswagen Grapevine. Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2026

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Matthew is incredible, really patient, tenacious, hard-working, and very caring. This is one of the best sales reps I have ever come across, probably the best car sales guy anyway by a mile. I highly More

by JOSH
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rick was a great manager there as well

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Jun 18, 2026

Principle Volkswagen of Grapevine responded

We can't thank you enough for your amazing review, and we are thrilled to hear that Matthew provided such exceptional service! Our team takes pride in providing top-notch customer service, and we are so grateful for your recommendation. It was a pleasure doing business with you and we hope to see you again soon! #customerlove #bestsalesguyever

June 15, 2026

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Well laid out showroom floor and attentive staff. The whole process was as easy as could be More

by R
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Recommend Dealer
Yes
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Jun 18, 2026

Principle Volkswagen of Grapevine responded

Thank you for your kind words! We take pride in our showroom and staff to ensure a seamless and enjoyable experience for our customers. We are glad to hear that your visit was easy and hassle-free. We hope to see you again soon!

May 25, 2026

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Employee Rating

Matthew was a pleasure to work with and was extremely knowledgeable about the Tiguan and made the purchase very easy painless. More

by johnperna454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Santiago

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Jun 18, 2026

Principle Volkswagen of Grapevine responded

Thank you for your kind words, we're thrilled Matthew provided you with a smooth and knowledgeable car-buying experience! We hope you love your Tiguan and look forward to serving you again in the future.

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