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Matthew Crusie
10 Reviews
10 Reviews of Matthew Crusie
July 01, 2021
This place is a joke!!! We bought a certified used car back in 2019. It took 3 months to get a key fob that we were promised and finally took us going off to get it. Then when I traded that car, I asked f back in 2019. It took 3 months to get a key fob that we were promised and finally took us going off to get it. Then when I traded that car, I asked for the GAP Insurance refund that the new dealer told me to do. I asked for this back on April 30th and was told 4-6 weeks. I emailed again on June 22nd and 28th and Matt Cruise refuses to respond. I have called and every time I do, he is ironically in a meeting. I asked to speak to his supervisor today and was put on hold and eventually hung up on. This is no way to do business and I hope no one EVER has to deal with this joke of a company in the future. YOU WILL GET SCREWED!!!!! More
by nkcullop
February 01, 2019
Great salesman Salesman Jody Deskins went above and beyond to help. Great sales experience. Finance was a different experience- was laid to and charged extra charges Salesman Jody Deskins went above and beyond to help. Great sales experience. Finance was a different experience- was laid to and charged extra chargesthat was not mentioned at time of sale. More
by Street
Other Employees Tagged: Jody Deskins
January 31, 2019
2019 Tacoma purchase I was Mr. Perkey's first new sale customer. He listened to what I was looking for, and did an excellent job of trying to meet my wants/needs. Other I was Mr. Perkey's first new sale customer. He listened to what I was looking for, and did an excellent job of trying to meet my wants/needs. Other than fact that I now have a car payment for the first time in 15 years, it was a painless experience, and I will recommend Toyota of Bristol to my friends and family that are in the market for a new vehicle. More
by John B
Other Employees Tagged: Jimmy Perkey
January 29, 2019
New car buying Made the process as simple and easy as anybody could do. I would recommend this dealership to anybody looking to buy a new or used car. Made the process as simple and easy as anybody could do. I would recommend this dealership to anybody looking to buy a new or used car. More
by SugarRay1
Other Employees Tagged: Evan Rock, Steve Estes
October 14, 2018
Great experience all around Kenny and the others where such a joy to work with! They helped us find the perfect car to fit our needs and our budget amazing group of sales man Kenny and the others where such a joy to work with! They helped us find the perfect car to fit our needs and our budget amazing group of sales man More
by Wilson,scottie423
Other Employees Tagged: Kenny Tomlinson, Jacob Kopp
September 26, 2018
Great Experience Had a great experience at Toyota of Bristol. Jacob Kopp was super knowledgeable about the vehicle and did his best to get me a great deal. Had a great experience at Toyota of Bristol. Jacob Kopp was super knowledgeable about the vehicle and did his best to get me a great deal. More
by lornbear
Other Employees Tagged: Jacob Kopp
August 30, 2018
Evan Rock is a great example of exceptional customer service. He went completely out of his way to accommodate our crazy work schedules and was quick to respond is a great example of exceptional customer service. He went completely out of his way to accommodate our crazy work schedules and was quick to respond to questions and concerns. I couldn’t be happier with my car and my experience with Toyota of Bristol. More
by Melissawhite
Other Employees Tagged: Evan Rock
May 11, 2018
Great dealership, great staff, great deal!! We had a great experience at this dealership, we got an amazing deal, and salesman, Jacob Kobb, was amazing! He was polite, helpful, informative, and We had a great experience at this dealership, we got an amazing deal, and salesman, Jacob Kobb, was amazing! He was polite, helpful, informative, and awesome! The whole staff was friendly and created a good environment. They helped us to the best of their ability and we walked out with a beautiful 2018 Avalon! More
by vicki&tim2018
Other Employees Tagged: Jacob Kopp
April 28, 2018
Car Purchase I will recommend to friends and family to visit this dealership,,the process of purchasing a vehicle was made so easy with Jacob Kopp . he was so poli I will recommend to friends and family to visit this dealership,,the process of purchasing a vehicle was made so easy with Jacob Kopp . he was so polite ,.which made our visit at this dealership one we will remember.Great Staff More
by vonda
Other Employees Tagged: Jacob Kopp
December 29, 2017
Excellent Buying Experience Excellent Customer Service, Professional, very knowledgeable. Purchased a vehicle in 2014 and decided on another purchase this year. We worked with R Excellent Customer Service, Professional, very knowledgeable. Purchased a vehicle in 2014 and decided on another purchase this year. We worked with Ron Walsh at Bristol Toyota and wanted to experience the same honest, customer service as before. So when we went in, we requested Ron and he immediately started working with us. Ron is an asset to the dealership. He was patient, working with us on the purchase as well as the Manager and GM. All three of them worked hard to meet our expectations. Matthew finished the deal with financing, finding the best rates, answering all questions..... Overall, amazing work ethics, friendly and honest. We do and will continue to recommend Toyota of Bristol. More
by newcar2017
Other Employees Tagged: Ron Walsh , Manager and GM
